Jobs at Pacvue

Own scaled and one-to-many customer success programs for Helium 10 Ads and Amazon advertising customers. Develop onboarding, adoption, retention, renewal, and expansion strategies; manage a small portfolio of strategic accounts; conduct business reviews; identify growth opportunities; analyze advertising performance and customer data; improve self-service experiences; and partner cross-functionally to increase engagement, ROI, and retention.

Leads global payroll and HRIS operations, with primary responsibility for US payroll processing, payroll tax compliance, tax filings, off-cycle payments, benefits-related changes, wage claims, and garnishments. Oversees payroll compliance across multiple international markets and maintains HRIS data integrity, workflows, reporting, dashboards, and analytics. Partners with Finance, Accounting, HR, Compensation, Benefits, and Treasury to build scalable processes and accountability.

The Senior Display Media Account Manager develops and executes digital media strategies, focusing primarily on Amazon DSP, while fostering client relationships, providing analytics, and driving business growth for clients.

Lead product marketing for Pacvue: define positioning and messaging, develop go-to-market strategies and launches, perform market and competitive analysis, create customer segmentation and personas, collaborate cross-functionally, and produce sales enablement materials to drive product adoption and revenue growth.

Lead and scale a unified Revenue Operations function across Sales, Marketing, and Customer Success. Own GTM strategy, forecasting, territory design, quota and compensation, deal desk, GTM systems (Salesforce/HubSpot), quote-to-cash automation, and cross-functional enablement. Build and mentor a global ops team, deliver pipeline and performance insights, and drive change management to improve revenue growth, productivity, and commercial execution.

Design, build, and optimize AWS/Kubernetes infrastructure and CI/CD pipelines; troubleshoot production incidents; lead end-to-end infrastructure projects; establish deployment standards and operational procedures; mentor engineers; monitor observability, security, and access controls to reduce risk and improve developer productivity.

Lead strategic relationships for a portfolio of enterprise clients, driving adoption, growth, and escalation resolution across Pacvue and retail media platforms. Develop account plans, create scalable playbooks, translate client feedback to Product/Engineering, mentor peers, and deliver analytics-driven recommendations. Own end-to-end customer experience and improve processes to scale outcomes across markets and products.