Teams at Partly

Own end-to-end implementation, onboarding, activation, and retention for collision repair shops and multi-shop operators. Install and integrate the platform, train users, troubleshoot technical and workflow issues, support pilots, and provide ongoing customer guidance. Travel regularly to customer sites, gather structured product feedback, create implementation playbooks, and establish customer health, activation, and retention processes for the growing US customer success function.

Own full-cycle recruiting for US roles, partnering with hiring managers to develop sourcing strategies, engage and close exceptional candidates, and deliver structured hiring processes. Build talent pipelines, track recruiting metrics, improve tools and workflows, strengthen employer branding, and represent Partly in talent communities and industry events. Collaborate with the global Talent team to scale recruiting practices and infrastructure during rapid international growth.

Own relationships with US multi-site collision repair operators, leading customer onboarding, training, pilot adoption, issue resolution, and network-wide rollouts. Work directly with estimators, shop managers, parts staff, and regional leaders to drive usage of PartlyRepair AI. Track account health and operational outcomes, communicate customer feedback internally, and use customer data to demonstrate value and support expansion.