The role involves engaging customers, analyzing support cases, identifying risks, and promoting customer loyalty by aligning IAM solutions with business needs.

Lead the Global Marketing Campaign and Program to drive engagement and pipeline growth by optimizing initiatives, collaborating across teams, and managing marketing programs.

Design and deliver solutions for cloud-based services, ensuring automated deployments, infrastructure security, and high-quality software in a collaborative team environment.

Lead a team in designing and developing formal learning content for customer education on Ping Identity's products. Responsibilities include managing curriculum development, improving learning materials, and ensuring quality assurance.

Manage customer escalations and ensure resolution of complex technical issues. Build relationships, communicate with stakeholders, and drive continuous improvement efforts.

Manage a team of technical writers while overseeing documentation processes and ensuring alignment with company goals. Collaborate with stakeholders and lead project management efforts.

As a Technical Account Manager, you will ensure client success with Ping solutions through recommendations, training, and support coordination, focusing on customer retention and loyalty.

Manage a team of Customer Success Managers, ensuring client success with Ping solutions, improving customer retention, and driving software adoption.

The Director of Sales Operations & Strategy will drive strategic insights, manage sales support functions, and enhance productivity of the Americas sales organization.

As a Business Value Manager, you will engage with customers to quantify business value, create compelling proposals, and aid in financial modeling.

As a Senior Technical Support Engineer, you'll provide specialized support for premium customers, troubleshooting and resolving issues related to Ping Identity products.

The Sales Development Representative identifies and develops new sales leads, qualifying and setting up initial discovery calls for the sales team, while achieving sales growth metrics.

The Technical Writer II will produce core documentation for various audiences, collaborating with teams, translating technical concepts, and managing multiple projects in a Docs-as-Code environment.

As a Senior Technical Support Engineer, you will resolve complex support issues for Ping Identity's global clients using various products and manage escalated customer engagements while contributing to knowledge bases and participating in on-call rotations.

As a Senior Technical Support Engineer, you will manage complex customer support issues related to Ping Identity's products, ensuring customer satisfaction through effective communication and technical proficiency.

The Privacy Manager will drive compliance with privacy and AI regulations, support risk assessments, and collaborate with internal teams to enhance governance frameworks.

The Senior Product Manager will develop strategies for fraud risk products, analyze market requirements, lead product requirements, and collaborate with multiple stakeholders for successful product engagement.

Lead the migration of Ping Identity's legacy SaaS platform to a new identity security platform, ensuring a smooth transition for customers and driving product enhancements.