Jobs at Port.io

Serve as a post-sales technical advisor: lead discovery and architecture workshops, design secure scalable IDP architectures, produce solution designs and integration patterns, validate customer environments, deliver enablement and executive briefings, document playbooks, and mentor customer teams to drive adoption.

Lead and scale Customer Experience programs by translating CX strategy into measurable initiatives, designing impact frameworks and KPIs, using data to drive decisions, optimizing processes, and partnering cross-functionally to report outcomes and risks to leadership.

Build and scale Port.io's global partner ecosystem (channel, GSIs, resellers). Define partner strategy, programs, onboarding, enablement, and playbooks. Drive partner-sourced and partner-influenced revenue, embed Port into GSI practices, align cross-functionally with sales/marketing/product, and maintain executive partner relationships to support global expansion.

Act as the primary technical lead for customer accounts, drive onboarding and adoption of the Agentic SDLC platform, monitor technical account health, mitigate risks, advocate customer needs to product and sales teams, and identify expansion opportunities to grow and retain accounts.

Create compelling technical product narratives, demos, and enablement content. Configure and manage demo environments, produce demo videos, reference designs, tutorials, and documentation. Partner closely with Product, Engineering, Sales, Marketing, and Partners to translate complex platform capabilities into clear customer value and training materials.

Own and expand a portfolio of enterprise accounts, lead complex multi-stakeholder sales cycles with technical buyers, close high-value deals (> $1M ARR), collaborate with Sales Engineers and cross-functional teams, manage pipeline/forecasting, and help scale Port's enterprise sales motion.

Serve as a technical advisor to customers post-purchase: lead discovery and architecture workshops, design scalable secure IDP solutions, create reference architectures and playbooks, validate customer architectures, enable adoption through training and executive briefings, and collaborate with Product and Engineering to improve outcomes and scale.

The Technical Success Manager ensures customers successfully leverage the Agentic Engineering Platform through tailored success strategies, overseeing technical health, and exploring growth opportunities.

The Enterprise Account Executive will manage strategic accounts, drive new business, close high-value deals, and collaborate with technical stakeholders to shape account strategies.

The Technical Product Marketing Manager will create compelling narratives and technical content, lead demo environments, and collaborate across teams to communicate product value.

The Account Manager is responsible for managing and growing Enterprise and Mid-Market customer accounts, focusing on renewals, expansion revenue, and driving customer value through strategic partnerships.