Teams at Port.io

Serve as a post-sales technical advisor: lead discovery and architecture workshops, design secure scalable IDP architectures, produce solution designs and integration patterns, validate customer environments, deliver enablement and executive briefings, document playbooks, and mentor customer teams to drive adoption.

Own and grow a quota-carrying book of Enterprise and Mid-Market customers, driving renewals, expansion ARR, and net revenue retention through strategic account planning, cross-functional collaboration, executive relationships, forecasting, negotiations, and translating product adoption into measurable business value.

The Technical Success Manager ensures customers successfully leverage the Agentic Engineering Platform through tailored success strategies, overseeing technical health, and exploring growth opportunities.