Teams at Port.io

Grow and manage Port’s North American partner ecosystem by developing channel relationships, enabling partners to sell the platform, generating partner-sourced pipeline, and supporting joint sales opportunities. The role collaborates with regional sales, marketing, and alliances teams to align partner activity with go-to-market strategy, improve partner productivity, and expand the company’s strategic partner network.

Drive full-cycle recruiting for GTM and business functions across the US and UK. Build proactive sourcing strategies, partner with global hiring leaders, define candidate profiles, manage structured interview processes, deliver strong candidate experiences, provide talent-market intelligence, and represent Port’s employer brand throughout recruiting interactions.

Lead and develop a team of Technical Customer Success Managers serving enterprise and mid-market engineering organizations. Build scalable onboarding, adoption, renewal, expansion, escalation, and business review programs; define portfolio health metrics; manage at-risk accounts; engage engineering executives; and collaborate with Sales, Solutions Architecture, Product, Engineering, and Marketing. The role requires strong technical credibility in DevOps, platform engineering, cloud-native technologies, and enterprise SaaS customer success.