Teams at PostHog

Own technical relationships for 25–40 mid-to-large customers, ensure retention and growth by troubleshooting issues, advising on configuration, managing escalations, handling commercial renewals, and feeding product feedback to internal teams.

Build and scale the outbound BDR motion: hire and coach a small team, design targeting and tooling (Clay, Salesforce, AI automation), own metrics/reporting, iterate messaging across channels, and ensure qualified pipeline handed to AEs.

Own initial customer relationships for inbound and warm outbound leads, qualify and convert prospects, manage deals end-to-end, hit quarterly targets, provide product feedback to engineering, advise on technical configuration and adoption, and deliver high-touch, responsive customer engagement.