Teams at PTC

Leads strategic enterprise software opportunities as the senior technical and business voice for Arena PLM and QMS solutions. Partners with sales executives, conducts discovery and value workshops, delivers customized demonstrations, leads trials and proofs of concept, architects integrations, and designs customer solutions. Mentors solutions consultants, creates reusable enablement assets, provides industry expertise, influences product strategy, and represents Arena at industry events.

Own the strategy, roadmap, discovery, and business outcomes for PTC Modeler, an enterprise model-based systems engineering product. Lead customer discovery, prioritization, requirements, product validation, and cross-functional delivery with Engineering, UX, Sales, Marketing, and Customer Success. Shape PTC’s broader AI and systems-engineering vision, identify ecosystem opportunities, drive adoption and commercialization, and influence global stakeholders while representing customer and market needs.

Supports Customer Success leadership through performance reporting, customer health and renewal risk analysis, forecasting, capacity planning, governance, and strategic initiatives. Builds scorecards and executive dashboards, leads business reviews, improves data quality and reporting automation, and coordinates cross-functional efforts to enhance customer outcomes and retention. Serves as a strategic advisor across Success Management, Professional Services, OCM, and SaaS Delivery organizations.