Teams at R1 RCM

Process and maintain confidential medical and vital records: receive and verify birth certificate applications, retrieve and reconcile charts, prep/scan/index records, perform quality control, update databases and spreadsheets, and provide compassionate customer service to patients, providers, and payors.

Prepare, scan, index, and validate medical records and vital records; retrieve charts, reconcile missing documentation, enter/update secure databases, verify identification for birth certificates, and provide compassionate customer service while maintaining strict patient confidentiality.

Leads the global strategy, delivery, security, and operational performance of enterprise voice and digital workplace platforms. Owns client technology onboarding, regulatory and client issue resolution, organizational design, vendor oversight, budget management, and investment strategy. Builds a high-performing global organization, improves user and client satisfaction, ensures reliable platform deployment, and translates technical risks into business impact in a regulated healthcare-preferred environment.