Teams at Relay Robotics

Supports autonomous robot deployments in hospital environments through site readiness, configuration, mapping, testing, troubleshooting, and go-live support. Investigates issues across robots, Linux systems, networks, cloud services, databases, and integrations using logs and telemetry. Works with customers and cross-functional teams, contributes to documentation and playbooks, supports escalations, and improves deployment and support processes. The role requires 20–40% travel and offers broad early-career exposure to robotics, healthcare technology, and field operations.

Support the full customer lifecycle for hospital deployments of autonomous delivery robots: assist pre-sales discovery, execute deployments and on-site setup, train staff, monitor utilization, identify optimization and expansion opportunities, coordinate cross-functional teams, and document best practices.

Lead healthcare sales to expand Relay Robotics within hospitals and health systems. Identify and close new business, grow accounts, develop strategic account plans, engage multiple decision makers, conduct on-site assessments, and maintain accurate CRM pipeline forecasts. Translate technical product features into customer value and manage complex, multi-stakeholder sales cycles.