Teams at Replicant

Lead exploration and application of large language models and generative AI, translate research into deployable ML systems, and guide strategic direction. Develop solutions across experimentation, implementation, and deployment while collaborating with engineering and product teams to optimize performance and customer outcomes in contact center automation.

Build and improve Replicant’s AI-native platform, including site reliability, CI/CD, developer tooling, observability, incident management, cloud infrastructure, and autonomous-agent harnesses. Own production infrastructure reliability at scale, reduce operational toil, improve deployment workflows, participate in on-call rotation, and shape platform engineering patterns. The role uses TypeScript/Node.js, Python, Terraform, Kubernetes, Helm, GCP, and modern monitoring tools.

Build Replicant’s internal AI enablement program by developing reusable agent workflows, MCP integrations, agent identity management, enterprise SaaS connections, and cost visibility mechanisms. Partner with Sales, Delivery, Engineering, Finance, People, and other teams to identify opportunities, implement secure AI solutions, create shared templates and skills, build AI literacy, and develop internal champions. Optimize AI infrastructure through prompt caching, model routing, tool consolidation, and improved agent design.