Teams at Ricoh Global Services

Manages daily operations for a small-to-medium legal office services site and supervises a small team. Oversees contracted copy, courier, print, hospitality, imaging, and mail services; manages staffing, quality, service-level agreements, customer relationships, reporting, and process improvements. Responsibilities include employee coaching, performance management, training, customer satisfaction, issue resolution, pricing and invoicing coordination, compliance, and business reviews.

Lead daily operations at a small legal-office print and mail services site. Responsibilities include supervising and developing employees, managing client relationships, maintaining quality and compliance, resolving issues, analyzing operational data, and implementing process improvements. The role requires at least two years of legal-industry experience, strong customer service and organizational skills, and the ability to train employees.

Operates high-volume copiers, performs copying, binding, finishing, shipping, receiving, mail distribution, filing, inventory tracking, and customer service. Maintains and repairs copier equipment, responds to service calls, records usage and billing information, and delivers completed jobs. May support conference room setups, facility moves, light maintenance, cleaning, and emergency off-hours requests. Requires frequent standing, walking, lifting, and moving equipment.