Teams at Ricoh USA, Inc.

Supports daily operations across Ricoh customer sites, including mailroom processing, shipping and receiving, copy center services, reception, supply ordering, billing logs, reporting, equipment troubleshooting, employee training, and site implementation. Provides courier services, maintains procedures and records, coordinates assignments, and fills in for absences. The role requires a driver’s license, reliable transportation, basic equipment operation, organizational skills, and customer service abilities.

Manages complex business-process and workflow solution sales from prospecting through close. Develops C-suite relationships, creates demand, leads capture efforts and technical bids, shapes client requirements, builds differentiated value propositions, and coordinates internal and partner resources. Conducts competitive, market, financial, and strategic analyses while aligning Ricoh solutions to enterprise business outcomes. Requires strong sales-process expertise, technical understanding of IT environments, executive communication, negotiation, and leadership skills.

The Business Process Sales Consultant drives sales by managing relationships with clients, understanding their needs, and leading complex bids while ensuring a competitive advantage and successful execution of projects.