Teams at Roadie

Build and maintain full-stack web applications, APIs, services, and internal tools supporting driver experiences, geospatial capabilities, cross-dock operations, and logistics platforms. Develop primarily with React, TypeScript, Go, and Ruby on Rails while contributing to scalable architecture, testing, reliability, performance, code reviews, and cross-functional delivery with Engineering, Product, and Operations teams.

Leads the vision, strategy, and roadmap for internal operations products. Builds scalable tools and workflows that help teams identify issues, make decisions, and resolve cases efficiently. Uses AI and automation with appropriate human oversight, defines performance metrics, aligns cross-functional stakeholders, and manages a small product team while directly driving high-priority initiatives. Also hires, coaches, and develops product talent.

Serve as front-line support via phone, email, and text to customers and partners; monitor in-progress deliveries, troubleshoot issues, log interactions in CRM, collaborate across teams, and manage non-standard delivery situations with empathy and urgency.