Teams at SBR Management LLC

Serves as the first point of contact for guests and residents, managing check-ins, check-outs, reservations, payments, inquiries, communications, records, mail, and front desk operations. Handles customer complaints, collection calls, utility meter readings, office supplies, and coordination with maintenance personnel. Provides professional, courteous service while maintaining accurate documentation and confidentiality.

Supports daily HR operations including payroll, HRIS administration, onboarding, benefits, leave and workers’ compensation administration, employee records, compliance audits, and employee support. Maintains accurate personnel and benefits data, coordinates employee changes and notifications, monitors HR requests, tracks recurring responsibilities, and escalates complex matters to the HR Director.