Scratch Financial
What's It Like to Work at Scratch Financial?
Scratch Financial Employee Reviews



What People Are Saying About Scratch Financial
-
Mission & Purpose: Work centers on helping pet owners access needed care, creating a clear sense of impact. The company positions affordability in veterinary and some human healthcare as a core purpose that can be motivating for mission‑oriented people.
-
Team Support: Colleagues are described as collaborative and willing to help, with approachable leaders and strong cross‑functional coordination. Recognition rituals and public shoutouts reinforce appreciation and cohesion across teams.
-
Benefits & Perks: Employees are offered remote‑first flexibility, equity, a 401(k) match, comprehensive health coverage, generous parental leave, and unlimited PTO. Mentorship programs, continuing education stipends, and recurring recognition add to the package.
Scratch Financial's Awards


Scratch Financial's Benefits
Employee feedback used to shape policies and strategy
Encourages autonomy and ownership from employees
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
Provides modern technology across teams
Quarterly engagement surveys to gauge employee satisfaction
Transparent sharing of company-wide eNPS scores
Encourages lateral mobility to expand skills and impact
Posts new positions internally and encourages employees to apply
Promote from within
Regularly scheduled promotion review cycles for employees
Defined policies promoting a professional, respectful workplace
Defined values and mission statements
Engineering team utilizes pair programming
Hosts in-person all-hands meetings
We do Hub Days at our Pasadena, CA HQ, where all Scratchers come in for a 2 day event inclusive of an All Hands, team working sessions, and of course, games/dinner/drinks!
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Policies promote a low-ego, team-driven culture
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
We encourage remote work and have Scratchers in 15+ different countries presently. We believe so long as you communicate and complete work in an accountable way, the world is your oyster!
Provides work from home flexibility
Utilizes a flexible work schedule
Outside of core working hours of 9am - 11am PST, we believe Scratchers do their best work within their chosen schedule
Utilizes a hybrid work model
Utilizes restricted work hours