Teams at Serenity Mental Health Centers

Welcome visitors, manage check-ins/check-outs and appointments, maintain a tidy front desk, use email/calendars and scheduling systems, support teammates, and provide calm, professional customer service in a fast-paced environment.

Front-desk receptionist for an Austin clinic who greets clients, verifies and updates records, answers questions compassionately, manages multi-tasking office duties, and rotates through other administrative tasks to ensure a positive patient experience.

Welcome visitors as the first point of contact, manage check-ins and scheduling, answer phones and questions, maintain a welcoming front area, update visitor records, assist with forms, use office tech and scheduling software, and support the team in day-to-day tasks.