ServiceNow

Austin, Texas, USA
26,000 Total Employees
Year Founded: 2004
Jobs at ServiceNow

Recently posted jobs

20 Hours Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Support Account Manager at ServiceNow is responsible for delivering proactive and reactive customer support, acting as a liaison for high-profile accounts. Key responsibilities include managing service level agreements, coordinating cross-functional teams, and ensuring effective communication with customers regarding service issues and updates.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Solution Consultant will be key in driving revenue by supporting product sales with technical expertise and solution delivery during sales cycles. Responsibilities include leading workshops, answering technical questions, providing product feedback, and supporting marketing events.
2 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Platform Architect will provide advisory services to customers, focusing on establishing a strong technical foundation in ServiceNow. Responsibilities include developing client relationships, translating business objectives into solutions, ensuring platform health, and guiding through implementation processes while championing best practices.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Success Architect will enhance customer outcomes by managing 1-3 large enterprise accounts, developing executive relationships, and executing digital transformation strategies. The role involves collaborating with clients on implementation strategies and maintaining governance for successful delivery and customer satisfaction.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Director of Solution Consulting is responsible for leading a team in the State & Local Government and Education sectors, driving pre-sales activities, developing team capabilities, and collaborating with sales leadership to achieve business growth.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr. Technical Manager will lead a team of consultants to enhance customer satisfaction and drive the adoption of ServiceNow products. Responsibilities include providing technical leadership, managing project engagements, promoting best practices, and ensuring successful customer outcomes through effective consulting and implementation.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves guiding clients in the implementation of ServiceNow's Customer Service Management and Field Service Management solutions. Responsibilities include technical project delivery, pre-sales support, mentoring team members, and collaborating with product teams to enhance service offerings. Extensive expertise in field service management and substantial consulting experience are crucial.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Consultant will advise clients on implementing ServiceNow's Financial Services Operations solutions, focusing on customer business outcomes. Responsibilities include project delivery, client technical support, and mentoring developers, while also engaging in pre-sales activities and collaborating with product teams.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Business Development Manager will drive growth strategies and enhance solution sales capabilities for ServiceNow's Risk and Security business, focusing on establishing a rhythm of business, developing partnerships, and collaborating across teams to capture market opportunities. This strategic sales leader will strengthen client relationships and contribute to the organization's growth and success.
2 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The IT Audit Manager will lead risk-based operational audits, provide recommendations for internal controls, coach team members, and serve as a technical resource on subjects including ERP and cybersecurity. The role requires strong leadership and analytical skills and demands staying up to date with professional standards.
2 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager will oversee a portfolio of customers, helping them achieve business outcomes and increase usage of ServiceNow products through prescriptive guidance. This role involves ensuring customers are technically healthy, resolving escalated issues, and promoting customer success stories and processes.
4 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Platform Architect will advise customers on leveraging the ServiceNow platform to achieve business outcomes, establishing best practices in governance, architecture, and data integration. This consultative role requires strong relationships with C-suite executives and guiding large consulting organizations. The architect will ensure technical health by optimizing configurations, advocate for leading practices, and contribute to thought leadership in customer outcomes.
5 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Product Marketing Manager will drive the growth of ServiceNow's Financial Services products through defining value propositions, optimizing marketing strategies, creating compelling content, and engaging with various stakeholders. Responsibilities include acting as a spokesperson at events and providing sales training to enhance performance.
5 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Technical Consultant in Manufacturing leads customer engagements by providing technical expertise on the ServiceNow platform, advising on best practices, and guiding clients through process improvements, configuration, and development. The role involves hands-on development, conducting workshops, creating documentation, and mentoring others while managing multiple complex projects.
6 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Principal Product Success Architect, you will lead customer success initiatives, guiding clients to maximize their value from ServiceNow solutions. This role involves deep engagement with customers, providing architectural advice, mentoring implementation teams, and collaborating with R&D to resolve technical issues.
6 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The VP of Customer Excellence Marketing will lead strategies to enhance customer satisfaction, product adoption, and retention. Responsibilities include developing adoption journeys, crafting success messaging, enabling customer education, and fostering community engagement. They will also collaborate across teams and measure marketing success through metrics.
7 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
In this role, you will lead sales efforts with a key global partner, focusing on achieving sales quotas. Responsibilities include developing sales strategies, managing pipeline, conducting presentations, and ensuring customer satisfaction to drive additional revenue. You will build relationships with executives and help the partner achieve growth.
7 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves driving and supporting the growth of ServiceNow Business Partnerships by creating go-to-market plans, building relationships with partner sales leadership, managing partner engagement, and ensuring successful project delivery. Strong sales acumen and strategic thinking are essential to exceed revenue targets and leverage internal resources.
10 Days Ago
Hybrid
Austin, TX, USA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Resell Partner Manager will develop and strengthen the reseller channel ecosystem to expand ServiceNow's market share. Responsibilities include executing sales strategies, onboarding new partners, managing incentive programs, and ensuring partners have necessary resources and support. Strong sales background and relationship-building skills required.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr Solution Consultant will provide technical and domain expertise to support product sales and guide revenue growth. Responsibilities include leading discovery workshops, answering technical questions, providing product demonstrations, and collaborating with sales and product management teams.