Jobs at ServiceNow

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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior AI Specialist at ServiceNow, you will drive AI sales opportunities, demonstrate AI-powered solutions, develop sales assets, conduct enablement sessions, and provide subject matter expertise on ServiceNow's Generative AI solutions to federal customers.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Consultant is responsible for consulting with customers on implementing ServiceNow's Financial Services Operations solutions. This role involves delivering technical solutions, providing architectural guidance, mentoring developers, and supporting pre-sales activities. The consultant will focus on solving customer challenges, ensuring quality in project delivery, and collaborating with various teams to enhance customer experiences.
2 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Platform Architect role focuses on advising customers on establishing a technical foundation on the ServiceNow platform, driving best practices and governance in architecture. Responsibilities include developing relationships with C-suite executives, translating business needs into technical solutions, and ensuring platform health through strategic guidance and remediation of configurations.
3 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a GenAI Architect, you will lead complex projects related to AI solutions, providing technical guidance and hands-on delivery of ServiceNow capabilities. You will collaborate with cross-functional teams to drive customer satisfaction and leverage GenAI technology for business growth.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Product Marketing Manager for Customer Workflows will develop marketing strategies, create messaging and content for various marketing touchpoints, manage customer service presence at events, and partner with product teams to define demo narratives, driving success for Customer Workflows at ServiceNow.
3 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Manager, Creative Experience will oversee the creative and operational aspects of strategic events at ServiceNow, managing the graphics production process and cross-functional collaboration to execute immersive and interactive environments while ensuring budget adherence and delivering high-quality experiences.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Account Executive, you will lead sales efforts targeting Illinois State and Local Government Agencies, focusing on new business revenue from a SaaS model. Responsibilities include developing relationships with C-suite executives, orchestrating account strategies, and ensuring alignment with customer IT roadmaps. You will also identify necessary support resources for successful deal closures.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr Solution Consultant will support sales for State and Local Solutions by providing technical expertise and product-specific solutions. Responsibilities include leading workshops, answering customer inquiries, guiding strategic programs, and collaborating with cross-functional teams. This role requires staying updated on market trends and supporting marketing events.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr Solution Consultant plays a key role in driving revenue by providing technical expertise and solution delivery during sales cycles. Responsibilities include leading customer discovery workshops, product demonstrations, answering technical inquiries, and collaborating with product management. The consultant will also support high-value accounts, provide feedback on product enhancements, and participate in marketing events.
3 Days Ago
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Field CTO, you will engage with customer executives to identify pain points and translate them into ServiceNow solutions. You will lead architecture and design engagements, showcasing how ServiceNow can support strategic needs, including IT transformation and enterprise service management. You'll collaborate with cross-functional teams to communicate strategies and educate clients on the Now platform's benefits.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Advisory Solution Consultant will provide technical expertise in IT Service and Operations Management, focusing on pre-sales engagements to support customer needs. Responsibilities include creating sales campaigns, conducting product demonstrations, mentoring peers, and scoping Proof of Concept engagements, among others. The role requires collaboration with various teams and a strong understanding of both business and technical problems.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Advisory Solution Consultant supports sales in the Telecommunications, Media and Technology sector by developing and positioning industry-specific solutions, conducting customer workshops, answering technical questions, and providing feedback to enhance products.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Business Product Management Specialist supports the development and delivery of the product roadmap for Engage Me, collaborating with IT and product teams to translate business strategy into actionable plans. Responsibilities include product planning, requirements refinement, and employing agile methodologies to enhance employee experience through innovative solutions.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Advisory Solution Consultant is a technical consultant responsible for supporting product sales and guiding revenue through solution delivery and positioning during sales cycles. Key tasks include leading client workshops, developing relationships, providing feedback on product enhancements, and supporting marketing events.
6 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Product Marketing Manager for Financial Services at ServiceNow will define the value proposition and marketing strategies for their financial products. Responsibilities include creating engaging content, optimizing marketing motions, identifying use cases, and acting as a spokesperson at events. This role is essential in driving growth and enhancing customer engagement within the financial sector.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Outbound Product Manager will drive product adoption for admin and platform owner users, working with cross-functional teams to enhance product value, conduct market analysis, develop engaging content, and empower sales through education materials.
11 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Manager, Solution Consulting Architect leads a global team of technical experts, providing mentorship and guidance. They work closely with Pre-Sales, Product Management, and external partners like Hyperscalers to deliver innovative solutions and support customer engagement. Responsibilities include developing partnerships, driving sales during complex cycles, and presenting technological insights.
14 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Director of Solution Consulting will lead a team focused on pre-sales engagements within the State and Local Government and Education sector. Responsibilities include strategy definition, team capabilities development, collaboration across functions, and driving business growth through effective customer interactions and thought leadership.
14 Days Ago
Austin, TX, USA
Remote
Hybrid
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Financial Services Technical Lead, you will consult with customers on implementing ServiceNow's Financial Services Operations solutions, ensuring quality project delivery, defining technical solutions, and addressing client needs throughout the project lifecycle. You will act as a liaison between the customer and technical teams, providing guidance on best practices and facilitating effective communication and collaboration.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr. Advisory Specialist Solution Consultant will act as a presales lead for ERP solutions on the ServiceNow Platform, leveraging expertise in SAP and Oracle technologies to drive business solutions, enhance ERP processes, and support sales strategies while leading a team of Solution Consultants.