Jobs at ServiceNow

Serve as strategic technical counterpart for partner organizations, driving pre-sales technical engagement, solution strategy, AI-first co-innovation, proofs-of-concept, and partner business growth. Lead technical discovery, demonstrations, value engineering, and executive briefings while coordinating internal specialists to commercialize scalable partner offerings.

Partner with Sales to lead technical discovery, design, demos, and POV/POC deployments for enterprise security and identity exposure management. Advise customers, translate technical capabilities into business outcomes, produce customer-facing documentation and training, support events, and collaborate across Product, Enablement, and Customer Success. Travel typically 25–50%.

Lead end-to-end M&A integration for post-sale organizations across Customer Success, Professional Services, Renewals, and Implementation. Set CEG integration strategy, represent CEG in company IMO, manage external consultants, drive cross-functional execution with Finance/HR/Sales Ops, and build repeatable playbooks and tooling. Provide strategic direction to a Senior Manager and directly intervene on high-priority deals.

Pre-sales technical lead for Armis: deliver virtual and in-person demos, deploy proof-of-value installations, run technical training, support marketing/events, troubleshoot, develop use cases and prospect-facing documentation. Collaborate with sales teams and travel up to 40%.

Design, build, and operate Identity & Access Management solutions across cloud infrastructure, SaaS, and internal systems. Implement role design, least-privilege models, automated access reviews, SIEM-based observability, and Terraform/IAC automation. Drive end-to-end IAM projects, reduce privilege sprawl, and codify secure-by-default practices and runbooks.

Serve as a trusted advisor to early customers, drive onboarding, adoption, and value realization for Moveworks. Translate business needs into product solutions, support large enterprise deployments, iterate onboarding strategy, drive engagement and growth, collect customer feedback, and partner cross-functionally to advance the product roadmap.

Quota-carrying solution sales role selling Finance, Procurement, and Legal Workflow solutions. Build pipeline, lead executive discovery, demonstrate solutions, craft account strategy, close complex enterprise deals, and collaborate across teams.

Lead pricing and monetization strategy across AI, Moveworks, HR and other offerings. Segment markets and recommend packaging, track price realization KPIs, optimize pricing, identify new pricing models and promotions, and align senior stakeholders and cross-functional teams to drive revenue growth.

Lead telecom industry marketing by owning the industry narrative, building persona-specific AI-enabled messaging, and embedding AI across content workflows. Partner with product, GTM, and field teams to drive pipeline, run AI-embedded content engines, track competitive and ecosystem dynamics, and represent the company at events and analyst briefings.

Lead onboarding, adoption, and value realization for enterprise customers. Build trusted advisor relationships with executives, translate business needs into product solutions, drive engagement and growth, collect customer feedback, and evolve onboarding and success strategies to achieve transformational outcomes.

Lead enterprise AI transformation and architecture engagements from strategy through delivery. Advise executives on AI roadmaps, design end-to-end AI and data architectures (including knowledge graphs, data catalogs, RAG, and integrations), establish governance and responsible AI practices, drive adoption and change management, and develop reusable practice assets and thought leadership to realize business value.