Jobs at ServiceNow

Lead end-to-end Data and Analytics sales cycles alongside account executives, from opportunity creation through close and adoption. Sell ServiceNow’s Data and Analytics portfolio, develop strategic account plans, conduct discovery and value-based discussions, deliver technical presentations and demos, and engage senior data, analytics, technology, and business executives. Drive AI-ready data modernization initiatives and expansion within existing ServiceNow customers.

Owns market success for ServiceNow CRM products by supporting territory strategy, account planning, digital transformation initiatives, solution positioning, and enterprise sales cycles. Partners with account executives, solution consultants, customers, and partners to identify opportunities, develop capability roadmaps, and communicate business value. Coaches sales teams on CRM expertise and helps manage specialty solution sales. Requires significant quota-carrying enterprise software sales experience, Texas residency, and 30–50% travel.

Supports ServiceNow partners adopting Engage Central through solution consulting, product demonstrations, onboarding, training, adoption management, and first-line issue resolution. The role tracks partner success, troubleshoots and escalates technical issues, creates enablement and knowledge content, gathers product feedback, supports pilots and testing, and helps establish scalable support and go-to-market processes.

Leads CRM sales across the healthcare and life sciences segment by building and coaching sales teams, developing territory and go-to-market strategies, managing forecasts and pipelines, driving new business and customer growth, engaging C-level stakeholders, and partnering with internal teams and external partners to achieve revenue goals.

The Senior CRM Account Executive drives market success for ServiceNow CRM products. Responsibilities include territory strategy, account planning, digital transformation value development, customer and partner collaboration, solution roadmapping, and coaching account teams on CRM opportunities. The role requires enterprise software sales expertise, quota ownership, full-cycle sales experience, and the ability to apply AI concepts to business processes. The position is based in Texas and requires 30–50% travel.

Designs rigorous quantitative and qualitative research, validates hypotheses, analyzes segmented data and crosstabs, and transforms findings into compelling thought leadership narratives and reports for executive audiences. Partners with external research firms, applies emerging AI-assisted methodologies, develops survey instruments, and collaborates with editorial teams on derivative content while maintaining methodological rigor.

Oversee a portfolio of federal customers, drive adoption and business outcomes from ServiceNow products, provide prescriptive guidance, resolve escalations, and coordinate internal teams. The role includes developing success plays and use cases, improving customer technical health, mentoring junior staff, leading projects, and supporting recruiting.

Provides senior technical strategy for ServiceNow’s Risk and Security partner ecosystem. The role co-creates reference architectures, reusable solution assets, integrations, proofs of concept, workshops, training, and executive briefings. It mentors partner architects and presales teams, supports solution positioning and competitive differentiation, develops partner capability plans, contributes to joint business planning and thought leadership, and influences partner-sourced pipeline and commercialization.

Lead complex, cross-functional Data and Analytics programs spanning Product, Engineering, Marketing, Sales, and Customer Success. Coordinate executive governance, establish business metrics, deliver leadership insights, and drive product reviews and strategy cadences. Own go-to-market readiness, resolve critical-path issues, govern NPI processes, and manage Product Advisory Council activities. Apply AI to improve program efficiency, decision-making, communication, and risk management.

Leads a team of Partner Technology Architects responsible for partner strategy, business development, technical discovery, demonstrations, proofs of concept, solution architecture, and AI-enabled offerings. Builds executive partner relationships, develops go-to-market plans, coaches senior professionals, supports strategic opportunities, and coordinates across sales, services, marketing, and technical teams. Travel of up to 30% is required.

Partners with Sales to lead cybersecurity discovery, solution design, demonstrations, proof-of-value engagements, and customer validations. Advises enterprise security, identity, infrastructure, IT, risk, and executive stakeholders on exposure management, asset visibility, identity security, and risk solutions. Requires strong cybersecurity and enterprise networking expertise, customer-facing technical experience, executive communication skills, and the ability to support complex enterprise sales cycles.

Leads people strategy for a go-to-market sales organization, partnering with executive leaders on workforce planning, talent development, succession, organization design, culture, and change management. Uses people data and AI-enabled tools to guide decisions affecting growth, productivity, and margins. Coordinates HRBP, centers of excellence, and shared services while addressing regional and matrixed workforce complexity.

Leads solution sales for ServiceNow Application Security products, supporting territory strategy, account planning, customer value realization, digital transformation, and sales-cycle execution. Partners with account executives, solution consultants, customers, and partners to identify opportunities, develop capability roadmaps, and communicate specialty solution value. Coaches sales teams on cybersecurity solution knowledge and supports successful solution wins. The role requires cybersecurity sales experience, business sales-process knowledge, AI understanding, and 30–50% travel.

Leads strategic technical relationships with global and regional partners, combining pre-sales discovery, demonstrations, solution architecture, proof-of-concept leadership, AI adoption, and partner business development. Develops scalable industry solutions, supports executive engagements, validates architectures, coordinates specialist teams, and helps partners commercialize differentiated offerings. Requires strong enterprise technology advisory, partner strategy, workflow, AI, and value engineering expertise. Travel up to 50%.