Teams at ServiceNow

Generate new SaaS business revenue across enterprise technology accounts through account and territory planning, prospect research, relationship development, C-suite engagement, and field-based sales. The role leads account strategy across virtual teams, advises customers on IT roadmaps, coordinates specialist resources, negotiates deals, achieves sales targets, and promotes customer success. Travel of up to 50% is required.

Develops risk and security architectures with ServiceNow partners, creates reusable solution assets, leads workshops and proofs of concept, supports competitive positioning, and builds partner technical capabilities. The role advises executive stakeholders, mentors partner architects and presales teams, develops certification and maturity plans, influences pipeline, and guides solutions from concept through commercialization. It requires deep IRM or security expertise, implementation experience, channel sales, presales consulting, ServiceNow platform knowledge, territory management, and cross-functional collaboration.

Own post-sales commercial performance, retention, expansion, adoption, and value realization across high-value US manufacturing accounts. Serve as a strategic advisor to CIOs and senior IT leaders, translate business priorities into ServiceNow roadmaps, lead complex transformations, drive AI consumption, manage customer health metrics, and coordinate Sales, Delivery, Product, and other cross-functional teams. Build executive relationships, communicate data-driven value narratives, mitigate renewal risk, and represent customer feedback in product planning.