Teams at Sharecare

Manage new customer account approvals, maintain account data integrity and parent-child relationships, generate and review invoices, investigate and resolve billing discrepancies, collaborate with sales/customer service/finance, respond to customer billing inquiries, maintain accounts receivable records, and support billing process improvements and system upgrades.

The Audit Retrieval Specialist is responsible for processing medical record requests, ensuring compliance with HIPAA, and providing high-quality customer service.

Responsible for completing FMLA/Disability forms, ensuring accuracy and customer service, and handling medical record requests while adhering to compliance regulations.