Jobs at SHI International Corp.

Lead product discovery and intake, define business problems, outcomes, and success metrics, create execution-ready demand packages, prioritize work with stakeholders, partner with architecture and delivery teams, monitor product performance, support go-to-market and adoption, and drive continuous improvement of discovery and intake processes.

Lead discovery and value definition for large, complex, cross-functional transformation initiatives. Own problem definition, strategic intent, prioritization rationale, success measures, and execution-ready demand packages. Align executive and delivery stakeholders, enable ROM and technical handoffs, drive trade-offs and governance materials, mentor product managers, monitor value realization, and improve intake, discovery, and handoff processes to support adoption and measurable outcomes.

The Inside Account Executive is responsible for conducting cold calls, nurturing customer relationships, managing the sales cycle, and collaborating with internal resources to provide IT solutions.

Lead hyperscaler partner marketing for AWS and GCP, developing and executing co-marketing GTM strategies, campaigns, MDF allocation, performance reporting, and cross-functional alignment to drive awareness, pipeline growth, and partner engagement.

Manage day-to-day Microsoft customer account operations: prepare and validate quotes (CSP, EA, MPSA), coordinate order/contract/entitlement processing, handle licensing transactions and pricing validation, support Licensing Strategists, improve operational processes, and maintain customer and partner relationships to drive retention and satisfaction.

The Cloud Adoption Specialist drives cloud growth through expertise in Public Cloud products, offers post-sales support, coordinates onboarding, and develops internal and partner relationships.

Drive growth of SHI's Microsoft practice by generating pipeline, building C-level relationships, coordinating sales/technical teams, executing go-to-market strategies for Microsoft/AWS, improving sales cloud acumen, guiding governance and onboarding to MSP services, and reporting pipeline and forecasts.

Lead and grow procurement service delivery by developing strategic procurement solutions, managing the delivery team, allocating resources, driving revenue and pipeline, and monitoring performance via analytics. Collaborate cross-functionally, maintain stakeholder and vendor relationships, ensure compliance and risk mitigation, and report insights to senior leadership to drive continuous improvement and practice expansion.

The GTM & Marketing Strategy Director develops and drives marketing strategies to enhance revenue growth, ensuring alignment with business objectives and fostering cross-functional collaboration.

Collaborate with Account Executives to generate new business and expand customer relationships. Manage sales pipeline, position SHI products and services, build strategic relationships, coordinate with pre/post-sales teams, track industry trends, and travel as needed to meet clients and events to achieve sales targets.

Lead GTM and marketing strategy to drive revenue growth by defining multi-year roadmaps, prioritizing programs, aligning cross-functional teams, and using analytics and AI-driven insights to optimize investment, measurement, and execution. Develop KPI frameworks, attribution models, executive presentations, and repeatable planning frameworks while leading large-scale transformation and influencing senior stakeholders.

Own and drive the ServiceNow CMDB product roadmap, governance, and processes. Collaborate with infrastructure, security, ITAM, and engineering to improve data quality, automate discovery and service mapping, onboard assets, define CI ownership, develop KPIs/dashboards, and support incident/change/problem processes to maximize CMDB value and adoption.

Manage a portfolio of Azure CSP customers to drive retention, adoption, and Azure Consumed Revenue. Lead QBRs, create success and growth plans, identify optimization and modernization opportunities, coordinate cross-functional teams, and translate customer priorities into measurable cloud outcomes.

Define and execute the API Platform product vision and roadmap. Translate business needs into prioritized features, manage backlog and sprints, measure KPIs, align stakeholders, and ensure secure, scalable API adoption and developer experience.

Coordinate multiple large-scale projects by creating plans, managing documentation, budgets, communications with customers and vendors, tracking risks, implementing quality controls, supporting administrative tasks, and providing regular status updates to stakeholders.

Lead design, implementation, and operation of enterprise wired and wireless networks (Cisco/Meraki). Own incident triage, change execution, monitoring, RF optimization, identity-based access (Cisco ISE), automation, documentation, and mentor junior engineers to improve reliability and performance.

Design, implement, and maintain scalable software solutions; develop new features; troubleshoot live-site issues; support CI/CD and DevOps practices; produce technical documentation and collaborate with cross-functional teams.

Support design, execution, and governance of sales and marketing technology (Dynamics CRM, Marketo). Manage intake, prioritization, and delivery of platform requests, translate business needs into requirements, optimize integrations and workflows, drive marketing automation and data quality, and enable user adoption through training and stakeholder alignment.

Lead design, prioritization, and governance of sales and marketing technology (Dynamics CRM, Marketo). Translate business needs into requirements, manage backlog and integrations, optimize workflows and data quality, support campaign execution and platform adoption, and coordinate cross-functional delivery across Marketing, Sales, and IT.

The Graphic Design Specialist creates infographics, data visualizations, and presentations aligned with brand standards, collaborating with teams to deliver compelling visual narratives.