Jobs at SHI International Corp.

Drive growth of SHI's Microsoft practice by generating pipeline, building C-level relationships, coordinating sales/technical teams, executing go-to-market strategies for Microsoft/AWS, improving sales cloud acumen, guiding governance and onboarding to MSP services, and reporting pipeline and forecasts.

Leads the Project Management Office for an AI solutions portfolio, managing project and program managers, delivery standards, portfolio governance, customer-facing initiatives, and operational reporting. Oversees AI infrastructure, data center, IT operations, and software projects while managing scope, budgets, risks, schedules, and executive stakeholders. Builds team capability, drives cross-functional alignment, and ensures initiatives achieve business priorities and customer outcomes.

Leads complex customer-facing technical projects from kickoff through closeout, managing scope, schedules, budgets, risks, vendors, and cross-functional teams. Serves as the primary customer liaison, facilitates executive communications, tracks KPIs, and ensures successful business outcomes. The role requires advanced Asana proficiency, strong stakeholder influence, PMP certification, and experience with data center, IT operations, or software development projects.

Supports sales representatives and OEM partners by providing product expertise, managing pipelines, developing strategic programs, delivering training, and leading customer and partner meetings. Builds relationships with decision-makers, represents partner brands at industry events, analyzes sales data and trends, and coordinates sales enablement materials to drive business growth and new opportunities.

Supports talent sourcing, candidate screening, recruiting strategy execution, interview coordination, recruitment events, candidate communications, and recruiting administration. Maintains candidate documentation, assists senior recruiters with hiring-manager relationships, and follows employment agreements and contracts. Requires a bachelor’s degree or equivalent experience, 3–4 years of recruiting experience, familiarity with ATS and HR platforms, Microsoft Excel skills, and 10% travel.

Leads enterprise technology architecture through portfolio rationalization, modernization planning, architecture governance, technology roadmaps, standards, and investment decisions. Collaborates with business, engineering, cloud, infrastructure, data, security, AI, and architecture teams to establish current and target states, resolve cross-domain challenges, evaluate technologies and vendors, and produce actionable architecture artifacts. The role requires deep expertise in at least one architecture domain, strong communication skills, and 10+ years of technology experience.

Leads SHI’s solutions portfolio operating model, including solution development, governance, lifecycle management, portfolio rationalization, catalog operations, and go-to-market launches. Aligns Marketing, Sales, Delivery, technical teams, partners, and operations around priorities, processes, and measurable outcomes. Oversees launch readiness, portfolio insights, reporting, continuous improvement, and stakeholder decision-making while building consistent, customer-focused solutions across the organization.

Conduct cold calling and prospecting, develop customer relationships, support IT solution selection, manage quotes and orders, and oversee sales cycles for medium to large business accounts. The role requires meeting sales quotas, coordinating customer meetings, collaborating with internal resources, and delivering consultative customer service. Responsibilities include growing existing accounts, addressing client concerns, and identifying solutions to IT challenges.

Designs tailored data center, cloud, network, security, collaboration, and services solutions for enterprise customers. Partners with account executives, customers, OEMs, and technology providers to assess infrastructure environments, identify opportunities, support technical selling, manage solution pipelines, and develop strategic accounts. Provides product training and technical education to sales teams and customers while serving as a trusted IT advisor. The remote role requires residence near Austin, Texas and travel to company, partner, and customer events.

Manages customer contract and subscription lifecycles from onboarding through renewal and expansion. Serves as a trusted advisor on agreements, pricing, entitlements, purchasing programs, and financial events. Coordinates with sales, customer success, finance, operations, and partners to ensure accurate, compliant contract execution, mitigate risks, support retention, and maintain customer satisfaction. The role also manages renewals, amendments, upgrades, invoicing, and customer lifecycle records while providing proactive guidance and relationship management.

Conduct outbound prospecting through cold calls, email, LinkedIn, and other channels to generate new business opportunities. Research target accounts, engage decision-makers, qualify prospects, uncover technology needs, and schedule discovery meetings for Account Executives. Maintain consistent follow-up, collaborate on account strategies, track interactions in CRM and sales engagement platforms, and meet activity, meeting-setting, and pipeline-generation goals.

Leads enterprise modern endpoint strategy, governance, lifecycle management, security, automation, and operational maturity across mobile, desktop, and virtual devices. Oversees Intune and UEM adoption, zero-touch provisioning, application deployment, compliance, endpoint protection, vendor and carrier relationships, Tier 3 support, KPI reporting, and cross-functional migration initiatives. The role is hybrid in Somerset, New Jersey or Austin, Texas, with 20% travel.

Manage day-to-day Microsoft customer account operations: prepare and validate quotes (CSP, EA, MPSA), coordinate order/contract/entitlement processing, handle licensing transactions and pricing validation, support Licensing Strategists, improve operational processes, and maintain customer and partner relationships to drive retention and satisfaction.

Supports managed services billing, invoicing, vendor coordination, and billing data analysis. Resolves billing issues, audits invoices, creates reports and dashboards, documents process improvements, and serves as a billing subject matter expert. Coordinates projects from discovery through completion, manages requirements, communicates with stakeholders, and supports system changes. The role is office-based in Austin, Texas, with 10% travel.

Partners with sales to discover customer requirements, design and validate collaboration and Modern Workplace solutions, and deliver technical demonstrations. Supports proposals, RFPs, solution scoping, partner enablement, technical presentations, and sales-cycle strategy. The role requires knowledge of data center infrastructure, cloud, virtualization, automation, storage, disaster recovery, and collaboration technologies, along with the ability to maintain partner certifications and travel to customer and partner events.

Manages marketing budgets, financial reconciliation, forecasting, spend tracking, ROI analysis, governance, and executive reporting. Partners with Finance, Marketing, Operations, PMO, and data teams to improve investment visibility, resource planning, reporting accuracy, and operational efficiency. Builds financial models, dashboards, tracking mechanisms, and standardized workflows while identifying risks and recommending corrective actions.

Supports sales representatives and drives growth for Rubrik through partner programs, campaigns, training, presentations, pipeline management, and customer meetings. Builds relationships with decision-makers and partner organizations, educates sales teams on products and tools, represents the brand at events, analyzes data and trends, and coordinates sales training programs to support new business development and partner success.

Designs tailored data center and infrastructure solutions for commercial customers across cloud, network, security, storage, and services. Partners with account teams, OEMs, and senior client stakeholders; provides technical training; supports complex sales opportunities; manages the solution pipeline; and identifies new technology opportunities. Requires expertise in virtualization, hybrid cloud, automation, containerization, disaster recovery, and major infrastructure vendors.

Proactively generate net-new pipeline within high-growth and VC-backed accounts through account-based prospecting, cold outreach, discovery, and executive engagement. Partner with Account Executives to qualify opportunities, track pipeline in CRM, and refine messaging using market intelligence and sales tools to drive conversions.

Generates new business opportunities through outbound prospecting, cold calling, account profiling, and appointment setting. Supports Microsoft-related sales by providing product and program guidance, managing pipelines, developing partner initiatives, delivering training and presentations, and representing partner brands at events. Builds relationships with customers, sales teams, and partner organizations while analyzing data to identify trends and improve business strategies.