Teams at SHI International Corp.

Manage a portfolio of Azure CSP customers to drive retention, adoption, and Azure Consumed Revenue. Lead QBRs, create success and growth plans, identify optimization and modernization opportunities, coordinate cross-functional teams, and translate customer priorities into measurable cloud outcomes.

Define and execute the API Platform product vision and roadmap. Translate business needs into prioritized features, manage backlog and sprints, measure KPIs, align stakeholders, and ensure secure, scalable API adoption and developer experience.

Coordinate multiple large-scale projects by creating plans, managing documentation, budgets, communications with customers and vendors, tracking risks, implementing quality controls, supporting administrative tasks, and providing regular status updates to stakeholders.