Jobs at Shields Health Solutions

Manage healthcare implementation projects that launch specialty pharmacy programs for hospital partners. Drive workstreams, build project plans, coordinate clinical, operational, executive, and IT teams, facilitate decisions, evaluate workflows, and support system implementations. The role requires strong project management, problem-solving, stakeholder influence, and comfort in fast-paced, ambiguous environments, with approximately 50% travel.

Leads a Patient Support team supporting medication adherence, prior authorizations, financial assistance, refill management, and timely medication access. Oversees service metrics, workflows, audits, staffing, coaching, performance management, training, onboarding, hospital collaboration, pharmacy relations, reporting, and special projects. Ensures confidentiality, quality, operational efficiency, and patient-centered service across remote and onsite teams.

Lead enterprise sales into non-profit health systems for specialty pharmacy partnerships. Build financial models and board-ready narratives, manage multi-quarter deals and CRM (Salesforce), engage C-suite and pharmacy leaders, navigate governance and contracting, deliver market intelligence, and ensure smooth handoffs to operations. Travel up to 50%.

Lead and supervise Patient Support Associates to ensure medication adherence and timely prior authorizations. Manage scheduling, audits, coaching, performance management, workflows with hospital partners, training, onboarding, reporting, and occasional overflow clinical work while maintaining confidentiality and meeting service-level goals.

Lead executive-facing specialty pharmacy implementations for health systems from contract to go-live and optimization. Drive strategy, change management, workforce planning, project governance, risk mitigation, and cross-functional alignment. Build executive relationships, present analyses and roadmaps, and ensure operational readiness while traveling frequently to partner sites.