Teams at Smartling

Supports and maintains enterprise customer web integrations using Smartling’s web proxy solution. Owns technical tickets, troubleshoots browser and network issues, leads customer workshops, creates diagnostic scripts and tooling, manages production configuration changes, and collaborates with Engineering on product fixes. The role requires strong web technologies, debugging, communication, and customer-facing technical consulting skills.

Designs and leads scalable technical integrations and implementations for enterprise customers. The role gathers requirements, develops solutions, manages implementation changes, leads technical workshops, troubleshoots complex issues, advises stakeholders, promotes platform adoption, and contributes to process improvements and internal tools. Strong experience with web technologies, REST APIs, scripting, and customer-facing technical solution design is required.

The Business Development Representative engages with potential customers, qualifying leads and supporting sales efforts while managing prospect information in Salesforce.