Jobs at SolarWinds

Support global GTM operations by maintaining Salesforce data quality, building executive Tableau dashboards, automating reporting, performing operational analytics, and partnering with Sales, Marketing, Customer Success, and Finance to optimize processes, forecasting, and GTM performance.

Lead the Sales Operations pillar within Revenue Operations, owning sales processes, territories, lead and account routing, forecasting, pipeline inspection, CPQ, deal desk, compensation, and UAT. Partner with Finance, FP&A, BizApps, GTM Technology, and sales leadership while presenting insights to executives. Manage and develop operations staff, improve process consistency, and guide the transition of additional revenue functions into Rev Ops.

Drive account-based marketing programs for high-value ITSM accounts, generating pipeline and revenue across new business and customer expansion. Responsibilities include administering 6sense, building account segments and intent models, creating targeted sales sequences, running vertical campaigns and gifting programs, enriching contacts, partnering with sales and customer success, and measuring engagement, conversions, pipeline, ROI, and expansion revenue.

Own digital growth for SolarWinds’ ITSM business by driving pipeline and revenue through paid media, SEO, web campaigns, landing pages, conversion optimization, and analytics. Manage Google Ads, LinkedIn, programmatic, 6sense, website updates, and SEO initiatives while tracking performance through GA4, ad platforms, and Salesforce. Partner with sales, product marketing, customer success, and ABM teams to align programs with go-to-market priorities.

Provides onsite and remote desktop and application support, troubleshooting Windows and macOS devices, Microsoft 365, peripherals, collaboration tools, and enterprise applications. Manages IT tickets, user accounts, provisioning, access requests, device imaging, onboarding, hardware lifecycle activities, and conference room support. Documents solutions, maintains the knowledge base, and collaborates with network, systems, security, and business application teams to resolve complex issues.

Conduct outbound business development activities to generate interest in SolarWinds solutions, connect with prospective customers, and support sales growth in a fast-paced, collaborative environment. The role is suited to someone motivated to build a career in technology sales and contribute to team success.

Leads SolarWinds’ global SEO strategy and execution across technical, on-page, content, LLM, and off-page initiatives. Manages SEO priorities, keyword strategy, content briefs, regional programs, performance reporting, funnel optimization, CRO collaboration, and cross-functional alignment with content, product, paid media, web development, creative, and analytics teams. The role also monitors search trends, develops actionable insights, and guides SEO team delivery while progressing into people management.

Owns mid-to-bottom funnel demand generation for SolarWinds Observability, translating go-to-market strategy into multichannel campaigns that generate qualified pipeline and revenue. Responsibilities include retargeting, AI-powered workflow development, campaign testing, SDR alignment, messaging, performance measurement, and optimization. The role requires deep understanding of enterprise IT buyers, marketing automation, CRM platforms, and data-driven campaign execution.

Develop regional SolarWinds sales opportunities, manage pipelines, conduct prospecting and outbound outreach, support product evaluations, coordinate demonstrations and channel partners, create quotes, close sales, and identify renewal, cross-sell, upsell, and new-business opportunities. Maintain accurate Salesforce records, engage IT decision-makers consultatively, and meet or exceed quarterly sales quotas.

Manages a portfolio of state, local, and education customer accounts, building relationships, driving adoption of SolarWinds observability solutions, leading onboarding, identifying renewal risks, supporting expansion, and coordinating with Sales, Support, and Renewals teams. The role requires strong communication, organization, customer management, and technical curiosity across networking, monitoring, databases, cloud technologies, and observability.

Manage a portfolio of state, local, and education customers; build trusted relationships; drive adoption of SolarWinds observability solutions; lead onboarding; identify renewal risks and expansion opportunities; and support successful renewals. The role requires strong communication, organization, customer management, technical curiosity, and collaboration with Sales, Support, and Renewals teams. Familiarity with networking, monitoring, observability, databases, cloud technologies, and public-sector customers is beneficial.

Leads trial nurturing, activation, and conversion for a B2B SaaS database portfolio. Owns lifecycle marketing, behavioral segmentation, A/B testing, trial extension strategy, conversion KPIs, analytics, data tracking, and sales enablement. Collaborates with product, sales, revenue operations, content, and engineering teams to identify funnel drop-offs, develop growth hypotheses, and improve trial-to-customer conversion.

Leads strategy, roadmap, execution, and commercial outcomes for SolarWinds’ database product portfolio across self-hosted and SaaS offerings. Oversees product managers, portfolio P&L, customer discovery, AI product strategy, database observability, pricing, partnerships, and platform convergence. Establishes AI-native product management practices and collaborates with engineering on AI-driven development, quality, and security standards. Serves as executive spokesperson to customers, analysts, partners, and internal leadership while driving revenue, retention, adoption, and innovation.

Leads AI-enabled web content operations, CMS publishing, frontend quality, automated QA, launch coordination, and team development. Owns workflows from intake through post-launch validation across Builder.io, WordPress, Aprimo DAM, React, and Next.js. Establishes governance, accessibility, SEO, analytics, performance, and rollback standards while prioritizing cross-functional web initiatives and mentoring publishers, frontend contributors, QA specialists, and workflow owners.

Analyze marketing performance, customer behavior, campaign effectiveness, and conversion rates to identify actionable improvements. Partner with marketing and web analytics teams to monitor goals, conduct A/B testing, perform deep analysis, integrate data sources, and translate complex findings into strategic recommendations. Present accurate insights to stakeholders and support marketing planning, analytics capabilities, and business growth.

Own global partner communications strategy and execution across newsletters, webinars, LinkedIn, internal channels, and major partner initiatives. Develop clear content, manage editorial calendars, coordinate cross-functional reviews, support localization and compliance, and measure engagement. Advise Channel leadership, align stakeholders, and improve partner communications using feedback and performance data.

Own global SEM strategy and multi-million-dollar paid search budgets for SolarWinds’ Observability business. Manage campaigns across Google Ads and Microsoft Advertising, including keyword strategy, bidding, creative testing, audience segmentation, tracking, attribution, and optimization. Analyze performance, forecast investment, improve pipeline and revenue impact, and collaborate with marketing, analytics, finance, sales, and regional teams. Build scalable playbooks, governance processes, and cross-functional acquisition strategies for B2B SaaS markets.

The Database Account Executive is responsible for driving growth and retention of enterprise database accounts, managing complex sales cycles, building executive relationships, and collaborating with partners to succeed in selling high-value database solutions.

Develop and execute SolarWinds’ channel program for public sector partners. Manage partner relationships, recruit new partners, build pipeline, drive revenue growth, and support partner success. Collaborate with sales and marketing teams on enablement, campaigns, account planning, metrics, and reporting. Advise partners on growth strategies, navigate public sector contract vehicles, and attend partner events to expand business opportunities.

Design and build scalable distributed backend systems for high-volume operational and telemetry data. Lead architecture for ingestion, processing, storage, and serving services; improve reliability, observability, performance, fault tolerance, and cost efficiency. Partner across teams on interfaces, schemas, and platform modernization. Mentor engineers, guide technical standards, participate in incident response, and lead foundational platform initiatives across the organization.