Jobs at Spectrum

Generate new B2B sales within an assigned territory by prospecting, conducting consultative needs analyses, closing deals for data/phone/video/mobile services, maintaining accurate CRM records, collaborating for order execution, and sustaining customer experience through proactive communication.

The Editorial Fellow role offers practical experience in journalism, focusing on multimedia storytelling and production across various platforms, including news production.

The Production Manager oversees daily production needs, manages and trains staff, and ensures high-quality execution of productions. They make data-informed decisions and engage with local stories.

The Recruiter II will partner with leadership to design recruitment strategies, screen candidates, ensure compliance, and train hiring managers in an office environment with some travel.

This role assists in designing and implementing Operations Support Systems applications, providing application administration, troubleshooting, and support, while collaborating with multiple teams and maintaining system reliability and documentation.

As an Account Executive, you will manage accounts, drive revenue, and build connections with brands and marketing agencies through data-driven media solutions.

Multimedia Journalists at Spectrum News cover local stories, utilizing skills in reporting, shooting videos, editing, and community engagement across multiple platforms.

The role is responsible for managing sales strategies and teams to grow Spectrum Community Solutions, overseeing project tracking, sales functions, and customer relations, while ensuring compliance with regulations.

Supervise and coach retention agents to retain and upsell residential customers on video, data, and phone. Monitor calls, analyze performance, enforce business rules, process orders in billing system, recommend improvements, and manage agent metrics and compensation understanding.

Handle inbound/outbound calls to resolve billing and service issues, retain customers, and upsell Spectrum products. Process orders in the billing system, meet call metrics, and maintain professionalism while improving customer experience.