Jobs at Spectrum

Prospect and sell Spectrum Business communication solutions to small business clients within an assigned territory. Conduct consultative needs analyses, manage leads through closing, achieve sales targets, maintain CRM records, and coordinate order execution with internal teams. The role requires daily outside field sales, frequent driving and walking, customer communication, and occasional office work.

Own enterprise new-business acquisition for managed cloud and advisory services. Responsibilities include self-sourcing pipeline, managing complex multi-threaded sales cycles, meeting recurring and professional-services quotas, engaging C-level stakeholders, positioning VMware, AWS, Azure, and hybrid-cloud solutions, leveraging partner ecosystems, developing business cases, and coordinating cross-functional teams through close and onboarding.

Own and grow a portfolio of enterprise and upper mid-market clients by driving revenue, retention, expansion, and customer success. Build senior stakeholder relationships, develop account strategies, identify cloud and modernization opportunities, manage sales cycles through close, coordinate cross-functional delivery teams, monitor account health, and maintain accurate forecasting and CRM records.

Retain and support customers through phone-based billing assistance, product education, complaint resolution, and upselling of internet, TV, mobile, and voice services. The role processes orders, compares products with competitors, meets call-handling and sales goals, and maintains professional customer interactions in an office environment.

Provides senior advisory, pursuit, commercial, and delivery leadership for RapidScale’s Risk & Resilience consulting practice. Leads enterprise pursuits, solution shaping, executive client engagements, SOW and pricing governance, delivery oversight, practice development, and consultant mentoring. Advises clients on risk, resilience, cybersecurity, AI, cloud, governance, compliance, and operational readiness while developing repeatable offerings, methodologies, and commercial models.

Owns strategic enterprise client relationships, driving revenue growth, retention, expansion, and customer outcomes across managed and professional services. Leads executive relationships, account planning, complex multi-year sales cycles, forecasting, and escalations. Coordinates solution engineering, delivery, product, and leadership teams to align hybrid and multi-cloud solutions with client business objectives. Manages the full customer lifecycle and serves as the primary point of accountability for client success.