Teams at StratusGrid

Own B2B customer relationships across onboarding, product adoption, reporting, training, and value realization. Drive Stratusphere usage, identify approval and engagement risks, coordinate technical support, and translate customer feedback into product improvements. Manage executive and private-equity reporting, create scalable documentation and playbooks, monitor customer health, and use AI tools to improve customer success operations.

Own strategic relationships with private equity firms and manage portfolio company sales cycles from warm introduction through contract signature. Responsibilities include partner relationship management, enterprise technology sales, pipeline development, executive presentations, deal strategy, and cross-functional coordination with Customer Success, Operations, and Product. The role requires translating cloud infrastructure savings and FinOps concepts into business value for PE sponsors and portfolio leadership, while tracking relationship health and measurable outcomes.

Design end-to-end product experiences for Stratusphere, translating complex cloud optimization, financial, approval, automation, and AI workflows into clear, trustworthy interfaces. Conduct customer discovery, usability testing, prototyping, and analytics-driven iteration. Build scalable interaction patterns and design-system foundations, collaborate with engineering through implementation, and use AI-assisted development tools for prototypes and front-end refinements. Improve customer confidence, adoption, approval velocity, time to value, and verified savings.