Teams at Synapse Health

Manage relationships and performance of a network of DME vendor partners, monitor SLAs and metrics, onboard and integrate vendors, resolve escalations, maintain compliance and documentation, develop vendor scorecards and pricing strategies, and collaborate cross-functionally to improve workflows and network reliability.

Provide benefits and leave administration support during a 4-6 month assignment. Act as first point of contact for employees, coordinate with vendors and third-party leave administrators, manage HRIS and payroll leave transactions, support onboarding/offboarding, prepare reports/audits, and ensure compliance with leave laws and company policies.

Act as primary contact for Synapse Equip users, triage and manage helpdesk tickets, troubleshoot software and DMEPOS issues, document interactions, support onboarding and training, escalate complex problems, and contribute to support documentation and product-improvement feedback.