Jobs at Synchrony

Lead full-stack architecture and technical direction for web applications, design HLD/LLD, define front- and back-end patterns, ensure secure scalable integrations, establish engineering guardrails, drive operational readiness and risk mitigation, mentor engineers, and evaluate emerging technologies including AI-assisted development.

Develop and deliver marketing and customer analytics (reporting, targeting, segmentation, forecasting), own end-to-end analytics projects, automate reporting, provide ad hoc analyses, and communicate insights to drive business impact across the customer journey.

Manage and execute omnichannel marketing campaigns within the Performance Marketing COE. Handle CRM data, segmentation, suppression, file outputs, and compliance. Drive automation, process improvements, CDP/CRM integration, trigger-based flows, and support critical projects like prescreen and reissues while collaborating with Agile pods and team leaders.

Lead engineering operating models, governance, and leadership rhythms to improve delivery outcomes. Oversee large-scale program execution (Engineering ART, Cloud Migration ART), manage dependencies, planning cadences, KPIs, and cross-functional alignment. Advise SVP Engineering, run special initiatives, support transformation, and manage talent and stakeholder communications.

Lead BI product lifecycle for Health & Wellness and Home & Auto platforms: define roadmap, drive delivery and adoption, ensure data quality and governance, manage stakeholder cadences, mentor and grow teams, and report OKRs and metrics to senior leadership.

Lead end-to-end omnichannel campaign operations focusing on audience strategy, segmentation, data governance, and SFMC execution. Build journeys in Journey Builder, execute emails in Email Studio, manage SFMC data/extensions and automations, support integrations (SFTP/API), monitor performance, ensure compliance, and collaborate with cross-functional teams on data collection and measurement.

Lead design, implementation, and support of Transmit Security authentication integrations. Drive cloud migration to EKS, implement DevSecOps/SRE practices, improve reliability and observability, mentor engineers, run CI/CD automation, and collaborate with product, security, and infrastructure stakeholders across the product lifecycle.

Lead architecture and hands-on delivery of enterprise integration services and middleware. Design cloud-native Java/Spring microservices, orchestrate integrations (IBM ITX, Kafka, MQ, Boomi), drive modernization, enforce engineering best practices, support production incidents, and participate in on-call rotation.

Lead design, development, and production support of enterprise integration services using Java and middleware. Improve system reliability and performance, implement deployment and DevOps practices, perform code reviews and root-cause analysis, provide periodic on-call support, and mentor team members while collaborating with architects and developers.

Lead and execute surveillance and testing of Marketing processes, document test scripts and evidence, analyze defects, drive remediation with process owners, and maintain governance documentation and partnerships across Growth teams.

Manage end-to-end email and direct marketing campaign execution in Zeta Marketing Platform and Salesforce Marketing Cloud. Build, test, QA and deploy static, dynamic, automated campaigns; ensure compliance and documentation; collaborate with data and creative teams; leverage AI for optimization and identify automation and scalability opportunities.

Lead technical design, delivery, and operational readiness for cloud-native, microservices-based applications. Provide hands-on architecture and code leadership, implement CI/CD, run assessments/proofs-of-concept, collaborate with product and platform teams, coordinate stakeholders, and maintain observability and secure development practices across multiple teams and regions.

Technical lead responsible for designing, developing, and delivering cloud-native, microservices-based applications. Hands-on coding, architecture and code reviews, mentoring engineers, coordinating dependencies with platform teams and vendors, translating product needs into technical plans, and reporting progress, risks, and outcomes to leadership.

Lead design, development, and delivery of cloud-native, microservices-based applications; drive technical direction, CI/CD, architecture and code reviews; collaborate with product, platform teams and vendors; implement observability and operational readiness; coordinate delivery, risks, and dependencies across stakeholders.

Manage supplier lifecycle for Tech & Ops: onboard, monitor performance and risk, maintain documentation, enforce compliance and regulatory changes, run assessments/scorecards, drive process improvements, lead projects, and collaborate with business stakeholders to implement supplier strategy.

Technical lead for development and run support of Synchrony data warehouse. Own ETL build projects, vendor oversight, QA and production promotion, ensure data governance and security compliance, drive performance and cost improvements, and maintain technical documentation while supporting incident resolution.

The AVP, Channel Marketing is responsible for managing email marketing campaigns, overseeing campaign execution, driving best practices, and mentoring team members to ensure effective multi-channel marketing strategies.

Lead AI-driven process improvement for Source-to-Pay: design and deploy GenAI agents, configure Coupa procurement modules (CLMA, Sourcing, Supplier Management), coordinate with Coupa support, test and document configurations, review releases, track defects, and mentor team members.

Develop, enhance, and support Synchrony’s metadata management and cataloging platform (Ab Initio Metadata Hub). Collaborate with governance, engineering, and analytics stakeholders to ensure metadata quality, lineage, and discoverability; design solutions, implement platform changes, test, document runbooks, and enable cloud and AI/ML metadata use cases.

Lead and mentor iOS development teams to design, build, test, release, and support high-quality mobile applications. Drive architecture, code reviews, CI/CD adoption, production troubleshooting, and cross-functional collaboration to meet business and security standards.