Jobs at Synthesia

Leads and grows a regional presales team of Solutions Engineers, owning hiring, coaching, forecasting, pipeline hygiene, deal support, demos, technical evaluations, and Proofs of Concept. Partners with Sales, Product, Customer Success, and Product Marketing to improve revenue outcomes. Establishes presales processes, develops demo methodologies and toolkits, coaches MEDDPICC and Command of the Message, manages deal risk, and communicates field feedback to leadership.

Synthesia is accepting general applications for marketing talent across performance, growth, field marketing, SEO, brand and creative, copywriting, social, product and customer marketing, lifecycle, and analytics. Candidates should demonstrate measurable results, data-driven decision-making, strong writing, ownership, independent execution, adaptability, and enthusiasm for AI. Applicants should identify where they can have the greatest impact and provide examples of accomplishments supported by metrics.

Own global sales operations for Sales, Sales Development, and Sales Engineering. Lead forecasting, pipeline inspection, sales process architecture, territory and quota deployment, compensation design, SE coverage, and operational reporting. Partner with senior sales leaders and cross-functional GTM Engineering and Data teams, drive system adoption, and build AI-assisted workflows for deal inspection, risk flagging, enrichment, and forecast commentary. Manage a distributed team across US and European time zones.

Lead global post-sales operations across Customer Success, Professional Services, Support, and Moderation. Own renewal forecasting, health scoring, retention modeling, lifecycle processes, capacity planning, systems data quality, and AI-enabled workflows. Partner with Finance, GTM Engineering, Data, and senior post-sales leaders while managing and coaching a distributed operations team across North America and Europe.

Provide commercial legal support for sales, partnerships, vendor purchases, and go-to-market teams. Draft, review, and negotiate service agreements, software licenses, DPAs, NDAs, and enterprise contracts; advise on IP, data privacy/security, AI terms, and regulatory matters; develop policies, playbooks, and processes; and deliver practical in-house legal guidance to balance business objectives and legal risk.

Manage full sales cycle for Mid Market accounts (100-1,000 employees): prospect, qualify using MEDDPICC, run demos, close deals, expand footprint across business units, and maintain pipeline in Salesforce.

The Strategic Account Executive will drive Annual Recurring Revenue by securing high-value customers, manage a robust sales pipeline, and collaborate with Customer Success for account expansion.

The Enterprise Account Executive will manage the full sales cycle for enterprise clients, focusing on cold outreach, closing deals, and expanding relationships using methodologies like MEDDPICC, primarily in the US market.

The Solutions Consultant will drive customer onboarding and education programs, develop training strategies, create engaging content, and collaborate with internal teams to ensure customer success and product adoption.

The Regional Director of Sales will lead and develop a Global Strategic Accounts team, driving revenue growth through enterprise accounts. Responsibilities include pipeline management, team recruitment, strategy refinement, and collaboration with marketing and customer success.

Lead service delivery for creative and educational technology offerings, manage client relationships, coordinate cross-functional projects, monitor performance and KPIs, and improve delivery processes to ensure on-time, on-budget, scalable multimedia solutions that meet client goals.

Lead customer education by owning needs analysis and end-to-end instructional design. Create learning blueprints, assessments, and AI-accelerated workflows. Facilitate live workshops and conference talks, collaborate cross-functionally, hand off cleanly to developers, and measure learning outcomes to iterate and retire content.

Build and maintain cloud security improvements across AWS/GCP, Kubernetes, and CI/CD environments. Design detection and response capabilities using SIEM, EDR/MDR, cloud-native detections, and CNAPP tools. Investigate and respond to security incidents end to end, develop detection logic and playbooks, and create security tooling and automations using Python, Terraform, and infrastructure-as-code. The role also supports endpoint security and secure DevOps practices.