Jobs at Tapestry - Coach and Kate Spade

Lead and coach store employees to deliver exceptional customer service and sales results. Oversee sales floor and stockroom activities, ensure team development, build effective teams, and maintain store operations. Perform physical tasks including lifting up to 50 lbs and maneuvering the sales floor. Model company competencies and people-manager behaviors like strategic agility, development of direct reports, and performance feedback.

As a Sales Associate, you will provide personalized shopping experiences, meet sales goals, and support store operations in a luxury retail environment.

The Stylist engages customers by providing styling advice, showcasing products creatively, and ensuring a seamless shopping experience, while driving sales through strong customer connections.

The Sales Support Associate provides customer service, manages sales floor operations, maintains stock, operates POS systems, and supports team activities.

The Sales Associate II serves as an ambassador for Coach, providing personalized shopping experiences, driving sales, maintaining store operations, and fostering customer loyalty.

The Sales Associate III delivers personalized shopping experiences, meets sales goals, supports store operations, and builds client relationships in luxury retail.

Front-line brand ambassador delivering personalized luxury retail service, driving sales through cross-selling and clienteling, using mobile POS and social selling. Meet individual and store KPIs, support transactions, inventory, visual merchandising, and daily operations. Collaborate with team, participate in training and brand initiatives, and maintain service standards.

The Cashier III role involves delivering excellent customer service, maintaining cash handling accuracy, assisting in training, and promoting add-on sales.

Provide friendly, efficient customer service at cash wrap and on the sales floor; operate POS; receive and process shipments; maintain stockroom and visual merchandising; support sales activities, loss prevention, and store housekeeping.

The Sales Support Associate role involves providing exemplary customer service, managing stock and sales floor activities, and ensuring accurate cash handling. The associate will also assist with visual merchandising and support sales efforts while maintaining store standards.

As an Assistant Store Manager, you will support the Store Manager in driving sales, leading talent development, delivering exceptional service, and ensuring operational excellence in a luxury retail environment.

The Sales Support Associate II delivers exceptional customer service at checkout, manages cash handling, promotes add-on sales, and trains other cashiers.

The Sales Associate III represents the Coach brand, delivers personalized shopping experiences, drives sales, and manages store operations while fostering customer relationships.

Provide personalized styling and sales support, engage customers, suggest product pairings, complete POS transactions, maintain stockroom organization, meet sales goals, and perform physical tasks (lifting, bending). Work flexible retail hours including nights, weekends, and holidays.

The Lead Supervisor I will lead the sales team to achieve targets, enhance customer experiences, develop team members, and ensure compliance with company policies.

Provide personalized styling and sales support to customers, drive sales through product knowledge and storytelling, maintain stockroom and POS operations, and ensure excellent customer experiences while working flexible retail hours.

Provide friendly, knowledgeable customer service and styling advice to drive sales. Maintain product knowledge, assist with purchases and POS, organize stockroom, and support omni-channel selling. Perform physical tasks like lifting and merchandizing while working flexible retail hours including nights, weekends, and holidays.

Assist and advise customers on styling and purchases, create looks, drive sales through product knowledge and storytelling, operate POS, maintain stockroom, and work flexible retail shifts. Lift and move merchandise as needed.

Lead daily store operations to drive sales, profitability, and exceptional customer service. Recruit, coach, and develop a high-performing team; manage inventory, payroll, loss prevention, visual merchandising, scheduling, and local business plans. Serve as brand ambassador and ensure inclusive, results-driven store culture.

Provide friendly, knowledgeable in-store customer service and styling; drive sales by advising on looks, completing transactions, maintaining stockroom and POS, and supporting visual merchandising and operational tasks. Work flexible retail hours and perform moderate physical tasks (lifting, bending).