Teams at Terry Soot Management Group

Diagnose, repair, configure, calibrate, and validate self-driving systems across autonomous vehicles and robotaxi fleets. The role supports sensors, compute hardware, software updates, vehicle networks, and system readiness. Responsibilities include structured troubleshooting, hardware replacement, calibration, technical documentation, root-cause analysis, engineering escalation, and collaboration with technicians, operations, safety, and engineering teams to return vehicles to service safely and efficiently.

Lead and supervise teleoperation teams across shifts; coordinate robot deployments and schedules; monitor KPIs and productivity; ensure safety and quality; escalate and coordinate technical resolutions; train and mentor teleoperators; support customer-facing deployments; and produce operational reports and performance summaries.

Remotely operate and supervise robotic systems via teleoperation consoles, monitor live video and telemetry, perform real-time adjustments, collect and document operational data, identify anomalies, support data annotation, and provide feedback to engineering for continuous improvement.