Teams at Thatch (thatch.ai)

Own Thatch’s positioning, messaging, go-to-market strategy, product launches, segment campaigns, sales enablement, customer research, and competitive intelligence. Partner with Product, Sales, and Growth to support mid-market and enterprise growth, improve adoption, generate demand, and drive revenue through clear narratives and differentiated marketing.

Own the reliability and success of payroll and HRIS integrations. Monitor and troubleshoot connection issues, validate enterprise customer integrations, diagnose API limitations, coordinate with customers and partners, and drive technical problems to resolution. Build scalable runbooks, monitoring practices, documentation, workflows, and automations that improve integration reliability, customer experience, and engineering efficiency.

Analyze product and operational data to guide roadmap decisions, define metrics, evaluate experiments, uncover user friction, and build reliable dbt models, dashboards, and analytical tools. The role partners closely with Product and Operations, improves data quality and instrumentation, and translates complex findings into actionable recommendations. It requires strong SQL, Python, experimentation, data modeling, visualization, and product judgment skills.