Teams at Thermo Fisher Scientific

The Digital Account Manager qualifies inbound leads, manages customer inquiries, supports digital sales, provides quotes and promotions, troubleshoots needs, coordinates with sales and technical teams, develops customer relationships, and tracks opportunities in a CRM. The role focuses on Thermo Fisher biosciences products and requires strong communication, customer service, sales, and life sciences knowledge.

Manage inside sales via virtual and digital channels to drive growth across academic, biotech, pharma, clinical, and industrial customers. Use consultative selling to recommend scientific products and services, maintain CRM records, develop strategic sales plans, collaborate cross-functionally, and meet sales targets. Travel 10–25% for customer meetings.

Leads direct and channel sales for chromatography and mass spectrometry product lines across an assigned territory. Responsibilities include achieving revenue and bookings targets, forecasting, developing sales strategies, managing pricing and profitability, coaching sales representatives, cultivating key accounts, identifying growth opportunities, and coordinating with technical, service, application, marketing, and business unit teams. The role also oversees sales processes, reporting, compliance, talent development, and customer relationships, with travel to customer locations up to 80%.