Teams at TimelyCare

Provides telephonic and virtual case management, crisis intervention, safety planning, care coordination, and member navigation. Case Managers assess suicide and safety risks, respond to CrisisNow calls, support crisis response teams, review flagged community posts, coordinate referrals and higher levels of care, monitor individualized care plans, and document interventions securely. The role also supports members with complex mental health, psychiatric, substance use, medical, academic, and basic-needs concerns in a structured remote call-center environment.

Provides telephonic and virtual case management, crisis intervention, care coordination, safety planning, member navigation, and resource referrals. Assesses suicide and safety risks, escalates emergencies, supports Crisis Response Team activities, reviews safety flags, coordinates individualized care plans, assists with medication coordination, and documents interventions securely. The role serves members with complex psychiatric, substance use, medical, academic, and basic-needs concerns in a structured remote call-center environment.

Invitation to submit a general application for TimelyCare's talent pool. Candidates are entered for consideration against current and future openings; applicants should still apply to posted roles separately.