Hello, we're TrustRadius

TrustRadius is the most-trusted platform for B2B customer voice and insights. We help technology buyers make confident decisions with in-depth reviews and ratings from real users. We also help vendors engage and convert buyers by putting their customer's voice to work, authentically and at scale.

Why Work with Us?

TrustRadius leads the B2B software review market. Speeding and de-risking the buying process, giving voice to and connecting software users, and helping vendors improve their products while getting their customers on the record. Join if you want to bring transparency to the business software market the way Yelp and TripAdvisor have!
We are

Honest,

Collaborative &

Energetic

An Insider's view of TrustRadius

What’s the vibe like in the office?

As we grow it’s important that everyone feels welcomed at TrustRadius. I make it a point to meet and greet every new person that joins TrustRadius and I try to find out something interesting about them. But it doesn’t stop there, I make it a point to engage with people from different parts of the organization on a regular basis.

Merrell

Customer Success Manager

What does your typical day look like?

My day starts with prepping for customers on scheduled weekly calls where we review progress on their goals. I’m primarily reviewing clients top 3 priorities and lining up tactical resources like quotes, talking tracks, and any specific reports. It’s about driving them towards innovative best practices by leveraging Voice of Customer (VOC).

Grishma

Customer Success Manager

How has your career grown since starting at the company?

TrustRadius was my first foray into business, coming from academia. It’s a great place to learn, since we sit at the heart of B2B--with a view into both sides of the equation. As we’ve grown, I’ve worn hats aplenty, from writing to client calls to user research. The mentorship and room to run are invaluable, and make my job so satisfying.

Emily Sue

Research Manager

How do you make yourself accessible to the rest of the team?

It's very important for every team member to know that they can always give me feedback, escalate an issue, and that I'll always listen. We do skip 1-1s, where I meet with team members who report to my management team, small team lunches where I meet with 3-4 people at a time across different departments, and hear what's going on in their areas.

Vinay

CEO

What are some social events your company does?

We host biweekly brew and learns, lead by someone on the team who is passionate about the topic at hand. Topics have included Texas Hold’em, Whiskey 101, Vintage Guitars, Pickling and Baseball. It's a great way to learn more about your team and relax on a Friday afternoon.

Katie

Office Operations Manager

Where we are

Arboretum Atrium office building with skylights, indoor fountains, and greenscape. Abundant restaurant and shopping options within walking distance.

Perks + Benefits

Culture
Volunteer in local community
Volunteer in local community
Friends outside of work
Friends outside of work
Eat lunch together
Eat lunch together
Intracompany committees
Intracompany committees
Diversity
Mean gender pay gap below 10%
Mean gender pay gap below 10%
Health Insurance & Wellness
Disability Insurance
Disability Insurance
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance Benefits
Retirement & Stock Options
401(K)
401(K)
Company Equity
Company Equity
Performance Bonus
Performance Bonus
Child Care & Parental Leave
Generous Parental Leave
Generous Parental Leave
Flexible Work Schedule
Flexible Work Schedule
Remote Work Program
Remote Work Program
Family Medical Leave
Family Medical Leave
Vacation & Time Off
Unlimited Vacation Policy
Unlimited Vacation Policy
Paid Holidays
Paid Holidays
Perks & Discounts
Casual Dress
Casual Dress
Company Outings
Company Outings
Stocked Kitchen
Stocked Kitchen
Happy Hours
Happy Hours
Professional Development
Job Training & Conferences
Job Training & Conferences
Lunch and learns
Lunch and learns
Promote from within
Promote from within
Continuing Education stipend
Continuing Education stipend
  • People who succeed at TrustRadius think of what we do as a team sport. They want to make an impact. They want to grow. They want to have fun. And they believe the best way to achieve all these is collectively.
    Brittain
    Vice President of Engineering
  • I’m really excited about upcoming features we’re working on to make the buyer’s experience more tailored. We also did a hackathon where we created a wifi notification system with Arduinos which was super fun and will hopefully revisit next round.
    Dave
    Senior Developer
  • The Research team is the company's conduit to understanding (and figuring out how to serve) our key constituencies: technology buyers researching products, technology users sharing their feedback, and technology sellers looking at how they stack up.
    Megan Headley
    VP of Research
  • I introduced a set of ongoing, company-wide communication streams to add visibility to and dialogue around product changes. I also started a Pokemon Go walking club! #TeamInstinct
    Rilo
    Product Manager

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLanguages
    • NodeJSLanguages
    • MongoDBLanguages
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • MarketoLead Gen
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