Teams at Upland Software

Own and operate production database infrastructure across AWS, including MySQL, DocumentDB, and DynamoDB. Lead the MySQL 5.6-to-8.0.43 migration, optimize performance and availability, manage backups, replication, disaster recovery, monitoring, failover, and cost optimization. Partner with Development and CloudOps teams, resolve incidents within SLAs, maintain PCI DSS compliance, automate solutions, and coordinate database alerting and escalations across global teams.

Generate new sales opportunities through prospecting, cold calling, email outreach, and CRM and sales engagement tools. Qualify prospects, identify their needs, recommend appropriate solutions, schedule meetings for sales executives, maintain the prospect pipeline, refine lead-generation practices, and report performance results to the sales manager.

Perform outbound prospecting using CRM, sales engagement tools, cold calling, and email to create qualified leads. Set meetings between prospects and sales executives, maintain a pipeline, report weekly/monthly results, refine lead-generation playbooks, and recommend products based on prospect needs. Hybrid role based in Austin.