Jobs at Vectra AI

Supports regional sales managers by identifying new enterprise opportunities through inbound and outbound campaigns, re-engaging existing opportunities, and advancing prospects through the sales funnel. The role requires prospect and customer outreach, critical thinking, cross-functional collaboration, and contribution to individual and team sales objectives in a hybrid Texas-based environment.

Supports regional sales managers by identifying new business opportunities through inbound and outbound prospecting, re-engaging existing opportunities, and advancing prospects through the sales funnel. Collaborates with marketing, product, and channel teams to achieve sales objectives. The role requires strong communication, adaptability, critical thinking, and familiarity with professional prospect and customer engagement.

Build and maintain customer-facing application features, REST APIs, backend services, and data workflows. Collaborate cross-functionally, write tested code, participate in design and code reviews, debug and monitor production, and work with relational and non-relational databases and cloud platforms.

The Staff Software Engineer will design scalable distributed systems for real-time data processing, lead technical initiatives, and mentor other engineers.

Lead and grow platform engineering teams building foundational software and infrastructure. Own delivery, reliability, security, observability, CI/CD, deployments, and developer experience. Partner cross-functionally on architecture, priorities, and incident response while mentoring engineers and improving tooling and automation (including AI-assisted workflows).

Lead and grow engineering teams that build and operate petabyte-scale data ingestion, processing, storage, and ML platforms. Own architecture, reliability, incident response, platform strategy, cross-functional alignment, and delivery for AI/ML and LLM-ready infrastructure supporting security detections and analytics.

Manage full-cycle recruiting across the United States for non-technical and go-to-market roles. Responsibilities include partnering with hiring managers, developing sourcing strategies, building talent pipelines, screening candidates, coordinating interviews, managing offers and onboarding, maintaining ATS records, communicating with candidates, and advising leadership on talent markets, compensation, and hiring challenges.

Provides third-tier technical support for enterprise cybersecurity customers, diagnosing complex issues through lab reproduction, source-code analysis, networking and systems investigation. The role prioritizes customer impact, develops workarounds with Engineering, supports Sales engagements, documents solutions, improves support processes, creates customer-facing content, and participates in limited on-call coverage. Requires expertise in Linux, networking, security technologies, databases, cloud and virtual environments, plus strong customer communication and escalation management skills.

Provides pre-sales technical support and technical account management for Vectra’s cybersecurity platform. Leads customer discovery, product demonstrations, proofs of concept, technology reviews, integrations, and security architecture discussions. Builds technical relationships with customers and channel partners, supports sales teams, collaborates on deployments and product projects, and maintains expertise in security technologies, networking, cloud security, attacker progression, incident response, and competitive offerings. Regional travel is required as needed.