Teams at Veracyte

Manages complex pre- and post-service reimbursement appeals, including Level 1, Level 2, and external reviews. Applies clinical judgment and payer policy expertise to develop appeal documentation, coordinate peer-to-peer reviews, resolve high-dollar cases, and improve overturn rates. Mentors specialists, analyzes denial trends, develops SOPs and workflow tools, monitors payer policy changes, supports digital transformation initiatives, and partners with providers and cross-functional teams.

This role involves analyzing EHR and insurance claims data to define clinical outcomes, developing AI models, and collaborating with technical experts for manuscript preparation.

Develops and executes sales training programs for Prosigna commercial teams, including new-hire onboarding, advanced training, classroom and virtual instruction, ride-alongs, competency assessments, and performance feedback. Partners with Marketing, Sales, and Medical Affairs to align training with commercial strategy, products, and market needs. Creates compliant training materials, manages MLR approval, evaluates program effectiveness, and leads training for other business-unit hires. Travel is required for in-person training.