Teams at Virta Health

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Owns day-to-day privacy program operations, including privacy impact assessments, data inventories, records of processing, data subject requests, incident response, and compliance with HIPAA and state privacy laws. Supports customer and partner privacy inquiries, questionnaires, DPAs, and BAAs. Leads cross-functional privacy initiatives, training, metrics, reporting, and process automation while partnering with Legal, Engineering, Product, Security, and Commercial teams.

Leads Growth Operations and the marketing operating system, including S&OP forecasting, demand modeling, high-volume multichannel campaign execution, vendor and marketing infrastructure management, workflow standardization, campaign quality, and cost optimization. Directly manages the Growth Operations team and partners with Finance, Analytics, Client Growth, Content, and Lifecycle leaders to scale member acquisition.