WalkMe
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Customer Innovation engineers at WalkMe improve customer user experience by accelerating process solutions for digital adoption using the Digital Adoption Platform (DAP). They design, develop, and maintain DAP Solutions, applying software engineering principles to solve customer problems.
As a Technical Support Engineer at WalkMe, you will be the primary point of contact for customers, providing prompt and effective solutions to ensure high customer satisfaction. Your responsibilities include communication with customers, promoting product knowledge, and contributing to an enhanced customer experience. Requirements include customer-facing experience, HTML, jQuery, and CSS knowledge, problem-solving skills, and ability to work independently and as part of a team.