Teams at Wingstop

Serves as the frontline business partner for a portfolio of franchised restaurants across the Southeast. Monitors sales, guest experience, and operational KPIs; identifies performance gaps; develops improvement plans; reinforces brand, food safety, and operating standards; and holds franchise partners accountable. Builds relationships, conducts performance reviews, supports restaurant openings, drives enterprise initiatives, and collaborates with development, marketing, training, supply chain, finance, and technology teams. The role is remote but requires residence in Miami and extensive regional travel.

Oversee 90–125 franchised Wingstop restaurants across Colorado and Utah, serving as the primary franchisee liaison. Own portfolio P&L, operational performance, revenue growth, profitability, brand standards, and KPI results. Conduct restaurant visits, coach partners, analyze dashboards, lead quarterly business reviews, develop strategic improvement plans, and communicate best practices. Travel up to 75%, including nights, weekends, and holidays, while managing competing priorities and supporting long-term franchise success.

Leads field marketing strategy and execution across Wingstop’s Mountain-West region. Develops market and restaurant-level plans, manages local media, partnerships, sponsorships, campaigns, and new restaurant openings, and advises brand partners and operations leaders. Uses sales, consumer, competitive, and market insights to drive transactions, comparable sales, and brand relevance. Oversees recovery strategies, test-and-learn initiatives, business reviews, and local community engagement while traveling frequently throughout the region.