Jobs at Wolters Kluwer

Develop and maintain high-quality technical manuals, guides, specifications, and related documentation. Lead information sessions with subject matter experts, align content with user needs and product requirements, improve existing materials, manage documentation projects, incorporate usability-testing feedback, and coordinate with design teams on visuals and diagrams. Apply documentation tools, industry standards, and best practices to improve clarity, usability, and content quality.

Lead growth strategy and execution for UpToDate Expert AI across awareness, acquisition, activation, and early engagement. Drive cross-functional initiatives with marketing, sales, engineering, and data teams to improve discovery, onboarding, and activation. Define OKRs, measurement frameworks, run experiments, and translate clinician insights into product and go-to-market actions while balancing clinical, privacy, and regulatory constraints.

The Customer Marketing Manager will develop strategies to drive customer engagement, retention, and lifetime value through data analysis and targeted marketing campaigns, while managing events and collaborating with various teams.

The Senior CX/UX Designer will create AI-powered user experiences for tax and accounting workflows, leading the design of interactive prototypes and collaborating with cross-functional teams to ensure usability, compliance, and transparency in AI-driven solutions.

Develop and lead scalable sales enablement, training, coaching, onboarding, and technology adoption programs for B2B revenue teams. Partner with sales leadership, revenue operations, marketing, and customer success to improve seller productivity, pipeline growth, forecast accuracy, and business performance. Manage cross-functional initiatives, measure program outcomes, influence stakeholders, and optimize enablement strategies using data, analytics, and platforms including Gong, Outreach, Salesforce, and Seismic.

Lead modernization of a global Third-Party Risk Management (TPRM) program by shifting from questionnaire-centric assessments to a data-driven model using technical validation, automation, continuous monitoring, and AI. Partner with Procurement, Legal, Privacy, and Supply Chain to standardize contracts and controls, maintain centralized third-party inventories, report risks to senior leadership, and build a high-performing TPRM team while overseeing advanced technical assessments for critical suppliers.

Design and implement full-stack applications for GenAI, build developer tooling, collaborate with product teams, and enhance AI agent delivery.

Design and implement full-stack applications and AI agents to enable rapid development and deployment of AI solutions in critical industries. Mentor engineers and take ownership of projects while applying secure SDLC practices and collaborating with cross-functional teams.

Lead AppOps Engineer responsible for end-to-end application runtime health and reliability. Own production reliability, incident response, release/change operations, observability, automation, capacity and DR planning, security-by-default, runbook and SOP development, and mentor AppOps engineers while partnering with Engineering, CloudOps, Security, and Compliance.

The Senior Legal Counsel provides legal advice on commercial, contractual, and regulatory matters, specializing in the healthcare industry, while managing outside counsel and collaborating with business units.

Define and lead an enterprise-level test automation strategy across various layers, focusing on scaling automation frameworks, improving quality, and mentoring engineers. Collaborate on testing AI systems, enhancing CI/CD processes, and reducing flakiness in automation.

Senior individual-contributor product leader defining content strategy, standards, metadata, and workflows to make clinical content authoritative, structured, and AI-ready. Partners across product, editorial, clinical, engineering, AI, and analytics to set priorities, define platform requirements, build feedback loops, and drive alignment to improve search, retrieval, grounding, and editor workflows.

Design and implement full-stack applications and AI agents for the GenAI platform, ensuring rapid development and deployment across critical industries. Collaborate with teams to deliver secure and reliable cloud-native systems.

Lead discovery and delivery of AI-enabled clinical decision support features for UpToDate. Translate clinician and business needs into product requirements, experiments, roadmaps, and success metrics. Partner with engineering, design, clinical, content, analytics, and commercial teams to build responsible, trusted AI experiences that improve clinician workflows, adoption, and satisfaction.

Leads enterprise sales strategy and execution across North America, owning bookings, ARR growth, pipeline health, forecasting, and commercial transformation. Manages senior sellers, drives value-based SaaS selling, strengthens cross-functional go-to-market alignment, and develops high-performing teams. Partners with product, marketing, revenue operations, and general management leaders to improve sales processes, customer strategy, data-driven insights, and predictable revenue performance.

The Inside Sales Representative will manage complex sales calls, qualify leads, support sales strategies, and maintain accurate customer records, contributing to larger sales projects.

Lead technical design and delivery of scalable, cloud-native SaaS solutions. Drive architecture and implementation across frontend and backend stacks, mentor engineers, apply AI/agent workflows and NLP, ensure high availability, and collaborate with product and cross-functional teams to ship reliable, production-grade systems.

Manage and grow 4–8 global enterprise Tax & Accounting customers in North America. Develop and execute sales strategies, maintain executive relationships, drive new business and retention, lead account planning, deliver presentations and negotiations, and collaborate cross-functionally to expand product penetration and ensure forecasting and CRM compliance.