Teams at Wolters Kluwer

Leads UX strategy and design for an API developer platform, including APIs, documentation, SDKs, portals, and AI tools. Partners with Product and Engineering to shape API contracts, conduct developer research, prototype workflows, establish scalable design standards, and optimize the journey from discovery through successful API use, debugging, and monitoring. Influences senior stakeholders, tracks developer experience metrics, and mentors designers.

Develop and maintain high-quality technical manuals, guides, specifications, and related documentation. Lead information sessions with subject matter experts, align content with user needs and product requirements, improve existing materials, manage documentation projects, incorporate usability-testing feedback, and coordinate with design teams on visuals and diagrams. Apply documentation tools, industry standards, and best practices to improve clarity, usability, and content quality.

Lead growth strategy and execution for UpToDate Expert AI across awareness, acquisition, activation, and early engagement. Drive cross-functional initiatives with marketing, sales, engineering, and data teams to improve discovery, onboarding, and activation. Define OKRs, measurement frameworks, run experiments, and translate clinician insights into product and go-to-market actions while balancing clinical, privacy, and regulatory constraints.