Jobs at WP Engine
17

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Finance
Design + UX
Dev + Engineer
Operations
Product
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Global Partner Enablement Manager, Senior

WP Engine
Austin
1 day ago
+15
This person is responsible for driving partner pipeline through enablement programs for WP Engines valued partners. He/She will ensure partner sales and technical teams understand WP Engines' value proposition as the top digital experience platform for WordPress, as well as have the knowledge and skills they need to find opportunities and sell WP Engine! This is a significant role in the Agency Organization, and you will be required to have a good mix of abilities that include: understand and explain multiple products' value propositions and integration capabilities, ability to be a persuasive public speaker and product authority, and a desire to drive significant growth in our business!

Operations Engineer, Principal

WP Engine
Austin
1 day ago
+15
Design, write, test, integrate, and maintain programmatic solutions that measurably reduce toil and perform at scale. Solve complex plus important issues utilizing creative engineering solutions. Constantly look for opportunities to automate and optimize. Partner with leadership to define, document, and communicate the technical expectations of each role within Systems Engineering. Regularly and measurably assess and improve upon the technical skills of your peers. Give and receive feedback effectively both within and outside of your scrum team. Partner with management to guide technical decisions. Align with Product and Engineering Management to be a united voice of focus and execution on team objectives. Work closely with Stakeholders and Product Management to ensure the Systems Engineering Team are appropriately engaged in, and aware of, feature/product releases. Be dedicated partner to the other members of your team. Be customer inspired! Utilize technology in a way that enables positive customer outcomes.

Senior Software Engineer

WP Engine
Austin
2 days ago
+15
As a consequence of our focus on the customer, we have experienced explosive growth. This growth provides many opportunities at WP Engine to tackle hard problems at scale, to deliver new products that continue to make WP Engine the platform of choice for online agility. As a member of our team, you'll have an essential role taking our platform to the next level, both in scale and functionality, helping to lead our microservices transition and build products that support the growth and operational excellence of WP Engine. This is your chance to make your mark on a company that is the leader in its industry. Golang, Kubernetes, and Docker are some of the technologies you will work with. Experience in these domains is desired, but we are also happy to help you learn our stack. We hire for talent and potential, and we are seeking forward-thinking people to help invent the future of web hosting.

Technical Support Manager (2nd Shift)

WP Engine
Austin
2 days ago
+15
In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our business.

Financial Analyst

WP Engine
Austin
2 days ago
+15
The Finance team is responsible for improving strategic and financial decision-making across the company. We maintain WP Engine's operating model, strategic plans and capital allocation decisions, and think a lot about strategy. Business partners will rely on you for insight and trust you to help tackle hard problems. At WP Engine we believe that good ideas can come from anywhere, and you'll collaborate with others, form intelligent opinions, and present your thoughts to decision-makers and the executive team.

Principal Software Engineer

WP Engine
Austin
2 days ago
+15
As a consequence of our focus on the customer, we have experienced explosive growth. This growth provides many opportunities at WP Engine to tackle hard problems at scale, to deliver new products that continue to make WP Engine the platform of choice for online agility. As a member of our team, you'll have an essential role taking our platform to the next level, both in scale and functionality, helping to lead our microservices transition and build products that support the growth and operational excellence of WP Engine. This is your chance to make your mark on a company that is the leader in its industry. Golang, Kubernetes, and Docker are some of the technologies you will work with. Experience in these domains is desired, but we are also happy to help you learn our stack. We hire for talent and potential, and we are seeking forward-thinking people to help invent the future of web hosting.

Sales Executive

WP Engine
Austin
2 days ago
+15
In the SMB sales executive role we get the opportunity to engage with customers to define and understand their needs, and we get to work with internal support resources to develop and propose practical solutions. Using a dedicated prospecting approach and strategic business development you will uncover opportunities for growth within your territory and build a robust sales pipeline. Successful SMB sales executives are adaptable and learn quickly; they are articulate and communicate persuasively; they apply a can-do attitude and are eager to take the initiative; they are focused on continuously driving business development in their territory. They are also resilient, tenacious, motivated, and driven to win.

Sales Account Manager

WP Engine
Austin
2 days ago
+15
Build a pipeline through customer business unit referrals, cold-calls, marketing leads, executive introductions, or your own network. Build and lead outreach campaigns in unison with our customer success team and inactive prospects. Work directly with customer success counter-parts to support customer needs and growth, including onsite travel and quarterly business reviews. Work independently to explain the value of WP Engine to prospective customers but know when to pull in others to provide additional transparency. Stay up-to-date on all products in the WP Engine portfolio in order to customize sales pitch. Rely heavily on sales enablement tools to display movement within your sales process. Salesforce organization and hygiene as well as operational excellence will make the difference between good and great. Run application demos with a deep understanding on how to set them up.

Product Manager

WP Engine
Austin
3 days ago
+15
The right person will have a sense for technology can solve customer and business problems. They will be hyper curious about our customers and identifying their pain points and will be meticulous and passionate in pursuit of a well-optimized and successful product. They are versed in leading both the day-to-day details and the overall strategy of their products. They will also have natural leadership skills and an interest in evangelizing an agile and product mindset throughout the organization to build a real passion for our products and our business.

Senior Security Engineer

WP Engine
Austin
4 days ago
+15
Create automatable security "detections" for common attack and/or misuse events. Perform vulnerability testing, risk analyses, and security assessments. Plan, implement, and upgrade security measures and controls. Anticipate reasonably foreseeable threats, and reduce their likelihood. Respond to incidents, including root cause analysis. Recommend and install appropriate tools and countermeasures. Act as a Security Team representative with other internal groups, vendors, and customers, while demonstrating a passion for customer service.

Senior Director, User Experience - UX

WP Engine
Austin
5 days ago
+15
As our Sr. UX Director, you will develop the organizational maturity of our UX practice, growing our team of researchers and designers to keep pace with R&D investment, including a complete overhaul of our dashboard application! You will evolve and diversify our UX services, expand our practice through inclusion, and weave design thinking into the fabric of our org. Finally, you will collaborate with Product and CX leadership to drive a holistic UX strategy and elevate our services across the entire customer journey.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
5 days ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Senior Product Manager of eCommerce

WP Engine
Austin
1 week ago
+15
The ideal candidate will drive customer research and uncover ideas and opportunities through discovery with an understanding of the underlying technologies including WooCommerce and other eCommerce and general website marketing tools. Coordinate those ideas into a prioritized roadmap and validate technology solutions that get results for the business and our customers. This product manager will be meticulous and passionate in pursuit of a customer-inspired and successful product. This product manager will be comfortable in leading both the day-to-day details and the overall product strategy. The right fit will have a natural ability to lead via influence, and a passion for our products and our business. Will at times work with outside vendors, whether to integrate technology, or to work with organizations like Automattic on WooCommerce-related topics.

Technical Architect

WP Engine
Austin
1 week ago
+15
Research and evaluate new technologies; develop recommendations for adoption or non-adoption of those technologies. Design, validate, and communicate macro-architecture for engineering teams to reference and develop toward. Review designs from others and provide constructive feedback. Lead by example and influence the organization to continuously improve our technology stack. Work with product management to understand new product requirements. Provide some options for architectural approaches that make different trade-offs. Collaborate with partners, both internal and external, to ensure requirements are understood and met by the systems we build.

Vice President, Platform Engineering

WP Engine
Austin
1 week ago
+15
As the Vice President of Production Engineering, you will be hyper-focused on the uptime of our infrastructure and customer sites, as well as browsers, back end, and component speed. Performance is a product at WP Engine, and this role will work closely with our product team to drive performance strategy. You will lead a diverse team through highly technical problems, to achieve financial goals. It will require someone who can build and lead a high achieving team, being technically proficient enough to be comfortable with the scale & scope of our farm, collaborating with our cloud partners, driving our infrastructure forward, and being able to equate all that into financial gains for our partners.

Partner Account Executive

WP Engine
Austin
1 week ago
+15
Crafting acquisition strategies for introducing new partners to WP Engine's Agency Partner Program. Developing growth strategies to increase your agency partners' book of business in line with the US financial plan. Thinking of ways to retain your partners' business long after they're signed up, on-boarded, and offering our services to their clients. Work closely with you agency partners to ensure that we are selling the most effective way. Building, maintaining, and closing opportunity pipeline through agency partner referrals. Helping your agencies on their own client proposals. Supporting existing agency partners and their end clients to include proposals, RFIs/RFPs, and training sessions. On-boarding new agency partners through platform demos and on-site meetings. Working closely with the solution engineering team to ensure the best technical fit for the clients' needs. Be responsible for your business and forecasting accurately through effective use of Salesforce.com. Coordinating with our US sales leadership team to win business. Following WP Engine's consultative sales process (Sandler sales methodology). Regularly provide timely and accurate deal updates to management and executives.

Technical Support L1 (2nd shift - Downtown)

WP Engine
Austin
1 week ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.