Teams at Xperteez Technology

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.

Provide subject-matter input on criminal law to train AI: review and analyze court filings and case materials, draft and annotate scenarios, evaluate AI outputs for legal accuracy and ethics, flag nuanced issues, and collaborate remotely to deliver actionable feedback while staying current on statutes and case law.

Reviews, develops, validates, and refines dashboards, reports, visualizations, calculations, data sources, KPIs, and analytical workflows across BI platforms. The role documents findings, provides structured feedback, troubleshoots reporting accuracy, and evaluates AI-powered agents and workplace connectors used in analytics processes.