Teams at Yugabyte

Manage and grow relationships with enterprise customers. Focus on customer satisfaction, renewals, and upsell opportunities. Collaborate with internal teams and maintain healthy account pipelines.

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.

Lead design, build, and operate the YugabyteDB DBaaS infrastructure. Drive architecture, automate lifecycle and maintenance, manage incidents and on-call rotations, implement security/encryption processes, and optimize reliability using SRE principles and observability.