The Solutions Consultant will manage technical aspects of the sales cycle, work with cross-functional teams, and deliver technical information to clients, driving customer satisfaction and solution success.

As a Senior Solutions Consultant at Zendesk, you'll lead technical discussions, architect AI-driven solutions, and collaborate cross-functionally to enhance customer experiences and drive operational excellence.

Oversee technical accounting for M&A transactions, prepare SEC filings, implement accounting standards, ensure readiness for IPO, and integrate accounting processes.

The CX Acceleration Consultant will optimize Zendesk implementations for clients, lead engagements, provide training, and enhance customer experiences through strong configuration skills and client consultations.

The Senior CX Acceleration Manager will optimize customer experiences through Zendesk implementations, foster partnerships, conduct technical assessments, and ensure customer satisfaction.

As a Senior Data Engineer, you will collaborate to build Data Warehouse Solutions, develop data products, and optimize data processes using tools like dbt and Airflow. You'll ensure data integrity and work with various stakeholders to translate business requirements into technical solutions.

The Manager, AI Success Strategist will lead a team to deliver measurable AI outcomes for customers, focusing on adoption and retention metrics through strong product expertise and people leadership.

The role involves consulting for Zendesk implementations, managing client engagements, providing training, and ensuring customer satisfaction through optimized solutions.

Lead transformation initiatives in Finance by optimizing processes, scaling automation, and improving service quality. Collaborate with stakeholders to implement AI solutions and enhance operations across CFO functions.

The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.

Lead the design and implementation of scalable financial operations systems, collaborating with cross-functional teams and driving ERP system integration for Order to Cash and Record to Report processes.

The role involves leading financial analysis for pricing strategies, developing cost models, supporting decision-making, and mentoring junior members. Strong analytical and leadership skills are essential.

The Senior Engagement Manager leads complex client projects, manages teams, mentors junior staff, drives client satisfaction, and contributes to project methodology enhancements.

Support sales and solutions consulting teams by providing technical and functional support, assisting with proposals, presentations, and managing customer relationships.

The role involves engaging with prospects, generating sales pipeline, collaborating with internal teams, and managing prospect pipelines in a fast-paced environment.

The Senior Customer Success Manager at Zendesk is responsible for customer ownership, driving product adoption, and leveraging AI technologies to enhance customer experience and growth.

Responsible for penetration testing and red team exercises. Collaborate with AI security teams and provide insights to product development. Must understand SaaS security and LLM vulnerabilities.

The role involves advising on employment law across the Americas, balancing business needs with legal risk, and collaborating with various stakeholders.

As a Staff Software Engineer, you'll develop scalable data delivery systems, drive architecture modernization, and collaborate on high-impact projects while mentoring team members.

The SMB Account Executive will drive revenue growth by acquiring new SMB customers and managing relationships using AI-driven strategies.