The Sales Operations Specialist will analyze and enhance the Sales Development process, focusing on metrics, AI integration, and data quality while supporting cross-functional alignment.

As a Senior AI Services Consultant, you will guide customers in implementing AI solutions, ensuring successful project delivery and high customer satisfaction through expert technical advice and consulting skills.

The Senior Solutions Architect will provide technical expertise during pre-sales, design customized solutions, create project estimates, and ensure smooth project delivery.

As a Product Manager for MarTech & Digital Systems at Zendesk, you will define the product vision, manage the roadmap, oversee system architecture, ensure cross-functional alignment, and lead AI integration to enhance digital customer experiences.

Lead transformation initiatives in Finance by optimizing processes, scaling automation, and improving service quality. Collaborate with stakeholders to implement AI solutions and enhance operations across CFO functions.

The role involves consulting for Zendesk implementations, managing client engagements, providing training, and ensuring customer satisfaction through optimized solutions.

This role involves defining business metrics, collaborating with stakeholders, implementing data tools, providing insights, and promoting data literacy.

The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.

Manage and scale a high-performing AI Delivery team, ensuring timely project execution and customer satisfaction while aligning with Sales and Product teams.

Manage email nurture campaigns, collaborate with teams, oversee Marketo administration, and drive continuous improvement of marketing processes.

The Manager, AI Success Strategist will lead a team to deliver measurable AI outcomes for customers, focusing on adoption and retention metrics through strong product expertise and people leadership.

Serve as the technical AI expert for Zendesk customers: design and implement AI configurations, run projects end-to-end, drive adoption and measurable outcomes, provide change management and training, and collaborate with Sales and Customer Success to remove blockers and ensure satisfaction.

Manage a portfolio of customers to optimize and grow their Zendesk usage, prioritize and execute backlog work, provide proactive consultation and hands-on support, reduce churn, handle escalations, and coordinate global teams to deliver timely, high-quality service.

As a Senior Data Engineer, you will collaborate to build Data Warehouse Solutions, develop data products, and optimize data processes using tools like dbt and Airflow. You'll ensure data integrity and work with various stakeholders to translate business requirements into technical solutions.

The SEO Manager will drive organic performance and lead SEO and AEO strategies for the AMER region, using analytics and experimentation to optimize outcomes. Responsibilities include executing the organic search strategy, analyzing performance, and collaborating cross-functionally with teams to enhance search visibility and traffic.

The Employee Service Sales Specialist at Zendesk drives B2C and B2B growth, supports sales cycles, analyzes ROI, and collaborates with product development, focusing on achieving sales quotas and enhancing employee experiences.

Lead Technical Account Managers to enhance customer success with Zendesk products, focusing on operational excellence and team development.