Teams at Zipline

Support community engagement by planning and executing events, producing content for newsletters and social media, responding to community inquiries, researching needs and trends, tracking engagement metrics, and providing administrative support to strengthen local partnerships and outreach.

Supervise day-to-day fulfillment operations across 3–5 Austin-area sites: lead frontline operators, manage staffing/schedules and labor budget, ensure safety and order accuracy, monitor performance metrics, drive process improvements, coordinate cross-functionally, and respond to operational issues.

Own relationships with Austin restaurant and retail partners to launch and expand Zipline service. Coordinate cross-functionally to solve operational challenges, gather customer insights, analyze data to identify growth opportunities, and advocate for product improvements. Build trusted local partnerships and drive continuous improvement to grow partner business on the platform.