Jobs at Zoom

The CX Partner Technical Advisor is responsible for driving partner-led implementations and customer retention, ensuring partners successfully adopt Zoom CX solutions while managing risks and operational support.

The Account Executive will sell Zoom's Workplace platform to State & Local Government accounts, focusing on Voice and Contact Center solutions, while managing procurement processes and building relationships with government leaders.

Lead network engineering efforts, driving improvements in data center infrastructure and managing critical projects with a focus on technology solutions. Communicate with stakeholders, manage budgets, and ensure successful execution while mitigating risks.

The role involves driving revenue adoption through AI solutions, architecting workflows, leading workshops, and collaborating cross-functionally to enhance sales performances.

The Value Realization Advisor - AI will connect CX strategy and technology to deliver business outcomes, advising on AI-enabled transformations and supporting pre-sales engagements while facilitating executive workshops and strategic planning.

The Mass Market Solutions Engineer designs communication solutions for Zoom customers, conducts demos, translates customer needs into technical solutions, and collaborates across teams to enhance customer satisfaction and drive innovation.

This role involves developing digital customer success frameworks, managing automated onboarding, engagement processes, and improving customer experience through data-driven interactions for long-tail customers.

As a Senior Solutions Engineer for Zoom Phone, you'll design telephony solutions for enterprises, collaborate with teams, and influence product development. You'll leverage your technical expertise and customer insights to enhance communication strategies and support growth.

The Solutions Engineer will design communication solutions, support sales activities, mentor team members, and leverage technical expertise to meet customer needs.

The Senior DevOps Engineer will enhance cloud infrastructure, manage AWS, Kubernetes, and Terraform, support CI/CD, and ensure system reliability.

As a Mass Market Solutions Engineer, you'll design communication solutions, conduct demonstrations, translate customer needs into technical solutions, and drive product innovation while collaborating across teams at Zoom.

The Business Development Representative will identify and engage potential customers, conduct outreach, collaborate with sales, and assist in expanding Zoom's market presence.