Zscaler Offices

Zscaler is headquartered in San Jose and has 6 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week

U.S. Office Locations

HQ
San Jose

San Jose Headquarters

120 Holger Way, San Jose, CA, United States, 95134

Alpharetta

100 North Point Center East,, Alpharetta, GA, United States, 30022

Bellevue

777 108th Avenue NE Suite 1750, Bellevue, WA, United States, 98004

Boston

77 Sleeper St. , Boston, MA, United States, 02210

New York

250 West 34th Street 3rd Floor, Suite 303, New York, NY, United States, 10119

Plano

7950 Legacy Dr Suite 400, Plano, TX, United States, 75024

Recently posted jobs

2 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
Cloud • Information Technology • Security • Software • Cybersecurity
Lead the development, optimization, governance, and measurement of Zscaler’s Customer Success service portfolio across Professional Services, Technical Success, and Support. The role evaluates service offerings, improves documentation and processes, establishes KPIs, audits portfolio effectiveness, collaborates cross-functionally, and recommends strategic enhancements to improve customer outcomes and adoption.
2 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
Cloud • Information Technology • Security • Software • Cybersecurity
Provides second-line support for complex security and network issues, partnering with Engineering to troubleshoot, reproduce, and resolve customer problems. Documents incidents, manages enterprise escalations, analyzes packet captures and HAR traces, and provides product feedback. Develops training programs and mentors support engineers while advising on product and code improvements. Requires extensive web security, networking, and cloud knowledge, plus experience with SSL, SAML, HTTP, TCP/IP, VPNs, SD-WAN, and related technologies.
3 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
Cloud • Information Technology • Security • Software • Cybersecurity
Manage technical customer relationships for US Federal Government accounts, driving adoption, value realization, renewals, and risk mitigation. Lead business reviews, support FedRAMP-regulated environments, educate customers on security platform capabilities, and troubleshoot networking and authentication issues. The role requires expertise in Zscaler technologies, cloud security, enterprise infrastructure, and federal compliance, along with US citizenship and eligibility for DoD/DoW Secret or Top Secret clearance.